Faith Based NGO Head of Social Enterprises Job in Nairobi Kenya

Head of Social Enterprises 

Category: Marketing, Sales & Customer Service 

Level: Senior Manager 

Location: Nairobi (Kenya) 

Pay: Competitive 

Three Green Apples Consulting Limited is a consulting practice providing bespoke transformational human resource management services.

Our client, a leading faith based NGO based in Nairobi, is looking to hire the Head of Social Enterprises. 

The position is responsible for management of the organization’s social enterprises which include production and hospitality enterprises, development of appropriate and marketing of responsive products, ensuring the organization maintains effective marketing strategies, building and nurturing customer relationships, identifying business opportunities and maintaining knowledge of market conditions and trends.

Key Responsibilities:

Strategic Management

• Support the development and implementation of the organization’s strategic and business plans.
• Spearhead the development and periodic review of operational plans for Social Enterprises Department.
• Develop annual operating and work plans, management plans and budgets for Social Enterprises Department.
• Develop and maintain productive relationships with key stakeholders through representation, public relations, and networking and collaboration initiatives.

Management of Social Enterprise Units

• Formulate and oversee implementation of strategic and business plans for each social enterprise to encompass high class service, growth and increased revenue, branding, and sales and marketing.
• Monitor present and future trends, practices and systems in the respective social enterprise sectors for appropriate business decisions.
• Provide leadership, guidance and direction to managers/supervisors and staff in respective Social Enterprise Units (Production and Hospitality & Events).
• Monitor and report on the operations, financial performance, and business needs of respective Social Enterprise Units and make recommendations on necessary capital improvements for enhanced growth and development.
• Ensure use of effective cash management systems for each Social Enterprise Unit including revenues, expenditures, inventories and receivables.
• Ensure rationalization of operation costs of each project with an objective to reduce wastage and focus on increased profitability.
• Ensure the preparation and maintenance of work programs, production records and reports.
• Ensure that materials, labor and equipment are used efficiently to meet production targets.
• Ensure timely resolution of production, processing and service delivery problems.

Promotion of Access to Markets

• Formulate, direct and coordinate marketing activities and policies to promote the organization’s products.
• Explore marketing channels for the organization’s products and ensure that existing clients are adequately serviced.
• Develop and maintain a plan for effective management of customer relationships. 
• Undertake periodic market research to ensure enhanced access to markets.
• Direct and coordinate the distribution and marketing of products.
• Prepare and present regular sales and marketing status reports to Senior Management Team.

Human Resource Management

• Ensure compliance with Organization’s Human Resource policies and procedures.
• Provide overall direction and guidance on human resource management matters in the department working in consultation with the Human Resource and Administration Manager.
• Maintain an effective performance management process for the Department.
• Ensure effective selection of staff for the Department under the guidance of the Human Resource and Administration Manager.
• Develop and nurture committed and highly motivated staff in the Department.

General Management and Administration

• Facilitate periodic reviews of operation and administration policies and procedures for the Social Enterprise Units. 
• Ensure existence of adequate security and controls to safeguard facilities, equipment, installations, and products.
• Ensure adherence to security, safety and health policies and procedures for the Social Enterprise Units. 
• Ensure smooth management and coordination of day to day activities and operations of the department.
• Ensure that periodic reports (monthly/quarterly/management) for the Social Enterprise Department are submitted in a timely and accurate manner.
• Ensure the internal monitoring and external evaluation processes and activities of the Social Enterprise Units are carried out.

Other Duties and Responsibilities

• Undertake any other assignment as may be directed by the Executive Director from time to time.

Requirements

• Must have a Bachelor’s degree in Marketing, Business Administration or related field
• A minimum of five (5) years proven relevant experience in business development and marketing.
• Strong leadership capabilities and strategic management abilities.
• Strong analytical skills and good financial analysis skills.
• Strong writing and presentation skills
• Strong communication skills.
• Strong interpersonal relations and team orientation skills.
• Must have initiative, self-motivation, self-drive and ability to work with minimal supervision.
• Ability to work under pressure and to multi task.

Remuneration: The compensation for this position is competitive and negotiable dependent on experience and demonstrable contribution.

If you are interested in the position and have the skills we are looking for, we would like to hear from you. 

Please apply for this position on-line and attach a copy of your updated resume together with details of your current salary and benefit package, at www.careers.tgagroupea.com by 11th July 2014.  

However, the interview process for this position will commence immediately we receive suitable applications.