ICT Officer Job in Kisumu Kenya - Impact Research and Development Organization

Impact Research and Development Organization is a registered Kenyan NGO with a main office in Kisumu and regional offices in eight counties. 

IRDO’s principal mandate is to design, implement and evaluate HIV/AIDS research and intervention programs that improve the health status of individuals and local communities. 

We are looking for qualified and experienced personnel to fill in the following position:

ICT Officer
 

Job Summary: The holder of the position will be in charge of the ICT department in the organization. 

It involves drawing a strategy for the department, policies and procedures; assist in the development and implementation of technical systems and equipment, manage MIS and data systems as well as support service delivery in other working locations.

Key Duties and Responsibilities

• Develop and updating IT policies/procedures on security, configurations
• Configuration and troubleshooting of Windows Server Active Directory Domain Services, Network Infrastructure, VPN Connections and Antivirus Server installation, configuration
• Install, configure and troubleshooting IT equipment.
• Ensure preventive maintenance on various IT equipment and software.
• Capture all user requests as they come in via phone or email on the incidents management system and ensuring users get updates on the status and progress of their requests.
• Liaise with vendors to ensure that company equipment are serviced and maintained as per SLAs, and annual schedules
• Supporting roll out of new applications and hardware as well as maintaining inventory of organization’s IT hardware and software both on- and off-site
• Email setup, installation, configuration, maintenance and monitoring
• Implementation, supervision and rollout of contractual tenders and preparation of SLAs.

Minimum Qualifications

• Bachelor’s degree in Computer Science or related discipline
• Masters in Computer Science / Information Systems or related discipline will be an advantage
• MCSE/MCITP and CCNA, CISSP,CISA certification would be an added advantage
• Knowledge of Microsoft Windows 2003, 2008R2/2012 server, Linux, VPN, FTP Server configuration, Virtualization (Hyper-V/VMware) is highly desirable.
• 5 years experience in ICT management, support and application deployment
• Sound knowledge of website design and development, Android Technologies, Smart Phones, LAN/WAN and WIFI configurations with experience in Cisco routers, switches, internet firewalls and wireless technologies
• Excellent planning, organizing and interpersonal skills.

Submit applications, complete with current CV, copies of certificates and testimonials, names and telephone numbers of two professional referees, current and expected salary, to reach the undersigned not later than 22nd December 2014. 

Only short-listed candidates will be contacted.

The Human Resources Manager,
Impact Research and Development Organization,
Baring Drive, Opposite KBC Transmitting Station
Off Awuor Otiende Road
P. O. Box 9171,
Kisumu.