Claims Officer Job in Clarkson Notcutt Kenya

Clarkson Notcutt (Insurance Broker) is one of the oldest brokerage firms in the industry. 

Our business philosophy is to make quality service, reliability, highest standard of integrity and professionalism to be the driving force to uphold our reputation and image locally and internationally.

Vision

To be the standard of quality in insurance and risk management

Mission Statement

To continuously build careers, product innovations and deliver quality value added services to clients, while ensuring financial strength and sustainable growth of the company for the benefit of its stake holders

Our Values

We embrace a team that is of integrity and shared purpose. One that is innovative, caring and focused on its development while having a social responsibility to the community it serves

We are looking for ambitious, self‐driven candidates to fill the following vacancy:

Claims Officer

The duties and responsibilities will include:-

• Reviewing of documents and pertinent requirements regarding an insurance claim.
• Ensure that the insurance claim made by the claimant is complete in form and complies with the documentary requirements of an insurance claim.
• To advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim.
• Respond to both internal and external claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms.
• Recording and processing of all claims transactions to ensure they are accurately entered in the system. Opening of hard-copy claim files.
• Prepare claims registers for claims meetings and update the various claims reports.
• Prepare initial claim letter and mail to insured, along with appropriate forms for completion. Track and follow up on receipt of necessary forms.
• Coordinate with the Underwriting department, as necessary.
• Generally ensuring the highest level of quality customer service in the claims process.

Job Requirements:

• Minimum of bachelors degree
• Atleast 3 years work experience in an insurance claims department
• Excellent knowledge in general insurance business and claims processing
• CII Diploma Qualification or good progress
• Competencies/ Personal Attributes:
• A good understanding of insurance guidelines, policies, principles and practices including market dynamics will be required
• Excellent verbal and communication skills
• Team player and a quick learner
• Computer Literacy is a must

Interested candidates should provide a detailed CV, including present position, current remuneration, names, addresses, and phone contacts of three professional referees, copies of professional/educational certificates to: hr@clarknot.com by 5th July 2012