The
Nairobi Women’s Hospital is trusted with the healthcare of Women in Africa, and
with passion, we deliver healthcare.
We are recruiting for the following high calibre individuals to join our team of healthcare professionals.
1. Medical Officer
2. Radiographer/Sonographer
3. Senior Staff Nurse
4. Staff Nurse
5. Entry Nurse
6. Pharmaceutical Technologist
7. Laboratory Technologist
8. Medical Records Technologist
9. Registration Clerk/Cashier
10. Counsellor
11. Customer Relations Executive
12. Branch Accountant
13. Ward Clerk
14. Store Assistant
15. Cook
16. Waiter(ess)
17. Hotel Services Attendant
Medical Officer
The key responsibilities of this role will include but not limited to:-
We are recruiting for the following high calibre individuals to join our team of healthcare professionals.
1. Medical Officer
2. Radiographer/Sonographer
3. Senior Staff Nurse
4. Staff Nurse
5. Entry Nurse
6. Pharmaceutical Technologist
7. Laboratory Technologist
8. Medical Records Technologist
9. Registration Clerk/Cashier
10. Counsellor
11. Customer Relations Executive
12. Branch Accountant
13. Ward Clerk
14. Store Assistant
15. Cook
16. Waiter(ess)
17. Hotel Services Attendant
Medical Officer
The key responsibilities of this role will include but not limited to:-
- Providing
superior interventional and preventative medical care based on approved
guidelines and hospital policy.
- Fostering
inter-professional dialogue and consultation in health care matters.
- Ensure
continuous medical training of other health professionals
- Recruiting
patients for specialist clinics and theatre e.g., Diabetes, HIV.
- Supervising
the work of intern doctors and medical students.
- Maintaining
a portfolio of continuing professional development (CPD) activities
- Fostering
teamwork in medical management- nurses, technicians etc
- Ensuring
superior customer care
- Contributing
and participating in development of standards and best practices
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- Must
have practiced in a hospital for 2 years
- MBChB
or equivalent
- Current
valid registration license with the KMPDB or any of the other East Africa
Medical Boards
Radiographer / Sonographer
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Performing
clinical assessment and diagnostic x-ray examinations.
- Generating
images by using cognitive x-ray skills to identify, record, and adapt procedures
as appropriate to anatomical, pathological, diagnostic information and
images.
- Differentiating
between normal and pathologic findings by using independent judgment
during the x-ray exam
- Managing
work schedule with Departmental Manager and/or scheduling work to assure
workload coverage.
- Resolving
the problems by addressing problems of patient care as they arise and make
decisions appropriately.
- Taking
responsibility for the safety, mental and physical comfort of patients
while they are in the radiographer care.
- Maintaining
a daily log of patients seen and completing all required billing
information.
- Ensuring
preventive maintenance in handling imaging equipments and work area
- Maintaining
adequate supplies to ensure uninterrupted service to clients.
- Ensuring
compliance with all regulatory requirements.
- Establishing
and maintaining ethical working relationships and good rapport with all
interrelating hospitals, referral or commercial agencies.
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- At
least 1 year relevant work experience
- Diploma
holder in Medical Imaging Sciences from a recognised institution
- Must
be a member of Radiology Board of Kenya
Senior Staff Nurse
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Delivering
a professional and high standard of nursing care within the section
while leading a team of nurses in delivering projects and team targets
- Orientating
new staffs at the section level
- Maintaining
good communication within the section and other sections to provide
unified approach to patient care
- Implementing
health and safety regulations and policies and procedure
- Administering
prescribed treatment to patients as necessary.
- Ensuring
patients/clients proper orientation within the sections.
- Ensuring
accurate information is relayed to clinical staff on a patient’s condition
- Caring
for postoperative patient by undertaking and recording post operative
observations.
- Responding
to and reporting any abnormal recordings to the person in charge
- Implementing
emergency procedure including resuscitation as and when necessary
- Conducting
training in NWHMTC including clinical instruction and ensure clinical
supervision of all students
- Labelling
and dispatching specimens to laboratory promptly and safely
- Undertaking
routine duties to prepare and clear the ward before admission and after
discharge
- Ensuring
patients are provided with relevant health education and follow up care.
- Participating
in continuous medical education
- Ensuring
proper documentation, maintaining proper records, confidentiality, and
handing over between shifts at all times
- Preparing,
implementing and monitoring departmental rotas including reports.
- Ensuring
Superior Customer Experience to both internal and external clients
Qualifications
and Skills
- At
least 3 years relevant experience (BSN qualifications)
- At
least 6 years relevant experience with KRCHN with diploma in specialised
area (s) and ability to work in more than one specialised areas
- Consistent
good performance for 4 years
- KRCHN
with diploma in specialised area (paediatric, theatre, ICU or Maternity)
and working knowledge in more than one specialised areas
- Diploma
in a specialised area
- BSN
or its equivalent is an added advantage
- Membership
to a professional body
Staff Nurse
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Delivering
a professional and high standard of nursing care within the section
- Orientating
new staffs at the section level
- Maintaining
good communication within the section and other sections to provide
unified approach to patient care
- Implementing
health and safety regulations and policies and procedure
- Administering
prescribed treatment to patients as necessary.
- Ensuring
patients/clients proper orientation within the section.
- Ensuring
accurate information is relayed to clinical staff on a patient’s condition
- Responding
to and reporting any abnormal recordings to the person in charge
- Implementing
emergency procedure including resuscitation as and when necessary
- Labeling
and dispatching specimens to laboratory promptly and safely
- Undertaking
routine duties to prepare and clear the ward before admission and after
discharge
- Ensuring
patients are provided with relevant health education and follow up care.
- Participating
in continuous medical education
- Ensuring
proper documentation, maintaining proper records, confidentiality, and
handing over between shifts at all times
- Ensure
Superior Customer Experience to both internal and external clients
Qualifications
and Skills
- At
least 2 years relevant experience
- KRCHN
with basic training in specialised area (paediatric, theatre, ICU or
Maternity)
- BSN
or its equivalent is an added advantage
- Membership
to a professional body
Entry Nurse
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Delivering
a professional and high standard of nursing care within the section
- Maintaining
good communication within the section and other sections to provide
unified approach to patient care
- Implementing
health and safety regulations, policies and procedure
- Ensuring
information management
- Administering
prescribed treatment to patients as necessary.
- Ensuring
patients/clients proper orientation within the section.
- Ensuring
accurate information is relayed to clinical staff on a patient’s condition
- Caring
for postoperative patient by undertaking and recording post operative
observations
- Responding
to and reporting any abnormal recordings to the person in charge
- Implementing
emergency procedures as and when necessary
- Labeling
and dispatching specimens to laboratory promptly and safely
- Undertaking
routine duties to prepare and clear the ward before admission and after
discharge
- Ensuring
patients are provided with relevant health education and follow up care.
- Participating
in continuous medical education
- Ensuring
proper documentation, maintaining proper records, confidentiality, and
handing over between shifts at all times
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- KRCHN
or equivalent
- Membership
to a professional body
- At
least 6 months relevant experience
Pharmaceutical Technologist
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Receiving,
filling and dispensing drugs and medical supplies as ordered
or prescribed by a qualified medical practitioners
- Inventory
control
- Ensuring
pharmacy equipments are kept in good working condition
- Ensuring
regular updates on the various pharmacies registers e.g. DDA, ARV’s e.t.c.
- Filling/storing
prescriptions and maintaining them for the required number of years as
guided by law
- Ensuring
prompt communication to clients of any therapeutic incompatibilities and
potential drug interactions
- Clarification
of prescription to patients and notification of any prescription errors to
the prescriber
- Updating
of drug patient bills
- Generating
relevant reports as the basis for the statistical reports on the
consumption and balances of stocks in the pharmacy
- Promoting
rational drug therapy
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- At
least 2 years relevant work experience
- Diploma
in Pharmaceutical Technology
- Valid
registration license by the Pharmacy and Poisons Board
Laboratory Technologist
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Ensuring
all Laboratory equipments are in good condition before starting the day’s
work
- Ensuring
availability and optimum utilization of reagents for cost effectiveness
- Producing
timely and accurate in line SOPs
- Billing
all procedures to capture revenue
- Documenting
all processes and results to ensure availability of supportive information
- Implementing
all set stock control procedures to ensure accountability
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- At
least 2 years experience
- Diploma
in Medical Laboratory Technology from a board recognized institution
- Registration
with the Kenya Medical Laboratory Technologist and Technicians Board
- HND
is an added advantage
Medical Records Technologist
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Processing
patient’s documents.
- Ensuring
security and confidentiality of medical records.
- Maintaining
patient’s files (medical records) and documenting their condition and
treatment.
- Following
up on discharged patients, their families and physicians. i.e. patients
with terminal illnesses.
- Preparing
statistical, narrative and graphic presentations of information for use by
the hospital staff and researchers.
- Maintaining
and operating a variety of health record indexes and storage and retrieval
systems to collect, classify, store and analyze information.
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- At
least 1 years relevant experience
- Diploma
in Medical Records and Information Systems
Registration Clerk/Cashier
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Registering
patients into the Hospital Management System
- Receipting
money paid in the organization and reconciling the daily collection
- Disbursing
of petty cash payments
- Managing
the scheme regulations in regard to exclusions
- Participating
in the admission procedure by, getting pre authorization and claim forms,
and receiving the requisite deposits
- Finalizing
invoices in the ERP and supporting documents and forwarding to Accounts
Assistant
- Ensuring
safe custody of all monies allocate
- Ensuring
timely and accurate documentation of all shortages and excesses of sales
and the float allocated.
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- At
least 1 year relevant work experience
- ‘O’
level certificate
- KATC
1 & II/CPA 1
- Working
knowledge of ERP
Counsellor
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Providing
psychosocial care to the counselee and their families, in the specific
areas assigned, through group or one-on-one therapy interventions, which
meet the recognized criteria of counseling credentialing associations
- Providing
VCT services to the counselees who need this service.
- Networking
with stakeholders: implementing partners, counselees and Nairobi Women’s
Hospital, to discuss clinical and administrative issues relevant to
counseling the counselees undergoing psychosocial challenges/issues.
- Developing
necessary stress management literature, brochures, visual and audio-visual
materials to the counselees and their caregivers.
- Creating
awareness on GBV through sensitization campaigns, media and
trainings
- Developing
a counselors` manual on effective psychosocial care programs to be used in
GVRC
- Preparing
and share psychosocial care service periodic report of work done once
every month.
- Submitting
timely feedback to Management through weekly, monthly, annual reports or
as and when necessary and/or as required.
- Facilitating
and participating in group debriefings periodically.
- Participating
in personal therapy at least monthly.
- Providing
a comprehensive, quality assurance plan that assists in assessing
psychosocial potential problems, offering assistance to existing problems
and ensuring that service is provided in a professional and ethical
manner.
- Ensure
Superior Customer Experience to both Internal and External Customers
Qualifications
and Skills
- At
least 3 years relevant work experience
- A
Bachelor’s degree in counseling psychology, or its equivalent
- Masters
degree will be an added advantage
Branch Accountant
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Implementing
and co-coordinating the execution of the finance strategy at the unit
level
- Ensuring
recording of financial transactions in the unit in the ERP.
- Authorizing
and post unit journal transactions
- Managing
the preparation and implementation and control of the unit Budget.
- Planning
and approval of unit payments
- Preparing
unit financial and management reports
- Continuously
monitor and review information management system and internal control
system and recommend changes as required
- Ensuring
the fixed asset register is maintained and stock take exercise at the unit
are conducted
- Developing,
training, motivating and evaluating section staff to achieve highest
levels of performance
- Identifying,
implementing and benchmarking best practices in management
- Determining
& coordinating section reporting and communication requirements
- Managing
accounting functions including budgeting, financial analysis and statutory
deductions, capital assets and property management.
- Banking
agent to all project accounts and handling all bank correspondence
- Preparing
financial reports for multiple donors as per requirements
- Verifying
funds requisitions for program activities and advice on availability of
funds.
- Preparing
donor budgets for ongoing grants and formulate budgets for new proposals.
- Filing
all account related documents.
- Developing
financial controls.
- Ensuring
auditing and standards in accordance with donors’ standards
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- B.Com
Finance/Accounting or any other related discipline
- CPA
(K)/ACCA
- At
least 3 years relevant work experience
Customer Relations Executive
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Executing
marketing activities and customer/prospect contact towards achieving
agreed marketing targets and manage clients’ data base
- Creating
and maintaining existing and new customers’ relations.
- Implementing
planned marketing activities to agreed budgets and timescales, and
integrate personal sales efforts with other organized marketing activities
- Facilitating
the development of profitable business and sustainable relationships
internally and externally.
- Inpatient
relationship management including doctors, relatives, patients IP,
insurance companies
- Alerting
the relevant persons on all emergency and special needs cases
- Provision
of unique and superior client service by being the point person on all
client concerns
- Capture
client feedback through informed means by soliciting, face to face
interaction to pick any non-verbal feedback
- Developing
initial client’s interest on hospital’s products
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- Diploma
in business or marketing related discipline
- Diploma
in medical related discipline with a flair for business or marketing
- Experience
in marketing area/customer care/relationship management desired
- At
least 2 years relevant work experience
- Must
be proficient in Ms. Tools
Ward Clerk
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Maintaining
and issuing accurate ward stock through the ERP
- Handling
clerical work at the nursing station
- Ensuring
all billings for hospital’s procedures is done
- Preparing
birth notifications and burial permits
- Managing
the admission documents in the patient file to ensure they are completed
as per policy
- Managing
the pre authorization process with the insurance companies and ensuring
claim forms are correctly filled
- Ensuring
NHIF rebate is supported with the necessary documents
- Maintaining
the NHIF claim system and ensuring letters from insurance companies are
received and seeking for any extension thereafter
- Ensuring
discharge documents in respect to billings and documents for clearance are
complete
- Finalizing
all the patient invoices in the ERP and forwarding with supporting
documents to the account assistant receivables
- Managing
transactions for day surgery cases
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- ‘O’
level certificate
- Certificate
in business studies or equivalent
- KATC/CPA
1
- Patient
Attendant certificate is an added advantage
- At
least 1 year relevant work experience
Stores Assistant
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Receiving
and verification of goods received or issued.
- Short
listing of items due for ordering and confirm expiries.
- Maintaining
updated stock movement records.
- Processing
of departmental requisitions.
- Pricing
and labeling of goods.
- System
entry of the invoices.
- Compiling
monthly reports.
- Participating
in physical inventories by counting stock.
- Managing
incoming and outgoing goods.
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- Certificate
in Purchasing and supplies
- At
least 1 year relevant work experience
Hotel Services Attendant
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Cleaning
and disinfecting all common areas, offices and public areas
- Ensuring
cleanliness of the linen by dispatching dirty and receiving clean linen to
and from laundry
- Ordering
and ensuring adequate availability of materials equipments
- Ensuring
control of linen
- Cleaning
and disinfecting cleaning equipment(s) as per company policy
- Distributing
clean drinking water to designated areas
- Reporting
damages and repair work as required to supervisor
- Ensuring
sorting, packing and loading & off loading of waste materials to the
incinerator
- Ensuring
sorting, packing and loading & off loading linen
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- Certificate
in Housekeeping
- Training
on First Aid will be an added advantage
- At
least 1 years relevant work experience
Cook
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Preparing
meals as per the set policies and procedures
- Ensuring
provision of timely meals as per the set time schedules
- Ensuring
high hygiene standards in preparation and service for zero infection
- Developing
well balanced menus to meet changing clients needs
- Estimating
food consumption to avoid under/over production to ensure cost efficiency
and sales
- Avoiding
wastage by deploying and using resources optimally and apply stock
controls
- Ensuring
portion control and correct pricing for profitability
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- Certificate
in Food and Beverage Production
- Food
handlers Health certificate from Mbagathi District Hospital
- At
least 1 year relevant work experience
Waiter(ess)
The key responsibilities of this role will include but not limited to:-
The key responsibilities of this role will include but not limited to:-
- Ensuring
clients are welcomed and comfortable
- Taking
orders from clients for food and/or beverages and making recommendations
upon request.
- Ensuring
clients needs are met and exceeded satisfactorily for a repeat clientele
- Preparing
itemized checks and total meal costs prior to billing.
- Ensuring
clean, safe and hygienic environment that is habitable for clients.
- Mis
en place –preparation prior to next
service
- Taking
inventory of all utensils and equipments for monthly reports
- Ensure
Superior Customer Experience to all internal and external clients
Qualifications
and Skills
- Certificate
in Food and Beverage Service
- Food
Handlers Health certificate from Government Hospital
- At
least 1 year relevant work experience.
How
to Apply
Interested
applicants are invited to send their applications detailing current and expected
salary and a CV with contact details of three referees to the
General
Manager Human Resource
P.O.
Box 10552-00100 Nairobi,
clearly
marking the application with position applied for.
Do
Not Attach Certificates.
Applications
can also be emailed to vacancies@nwch.co.ke with the position applied for as
the subject line by Friday, 5th October 2012.