Administrator
Purpose and Descriptor of the Role
This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment.
Technical knowledge is limited to some products and or processes.
Reporting relationships
Reporting to: Head of Stock Broking
Reportees: N/A
Key Outputs
Key Outputs
The following key outputs are required from this role:
Documentation Processing
Documentation Processing
- Responds to immediate administrative requirements within procedure.
- Follows standardised processes and provides administrative support in line with normal business functioning.
- Delivers on daily production standards.
- Uses standard administrative techniques to coordinate own work.
Personal Effectiveness
- Accountable for service delivery through own efforts.
- Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
- Makes increased contributions by broadening individual skills.
Key Competencies
The following key behavioural competencies are required to be successful in this role.
Building Relationship – Proactively establishing and maintaining relationships to accomplish organisational goals. Focus is place on the ability to be socially adept, aware of own impact on others, acting with integrity and building trust.
Technical Knowledge – Having achieved a competent level of technical knowledge, related to a specific role.
Team Orientation – Willingness to work with others in a team environment. This includes working towards team goals, participating in decision making, co-operating with others and offering assistance when needed.
Planning & Organizing – Establishing a course of action for self and others to ensure that goals are achieved. This includes the effective management of time and resources; and the ability to adapt plans when appropriate.
Ownership – Assuming responsibility and accountability for the successful completion of tasks and adhering consistently to standards of excellence. Ensuring that all relevant detail has been considered.
Initiating Action – Taking prompt action to accomplish objectives; pushing beyond the boundaries and being proactive.
Information Monitoring – Collect and review information in order to ensure that objectives are met. This includes setting up and/or utilising monitoring procedures to measure progress and keeping relevant people informed through feedback loops.
Qualification required:
Building Relationship – Proactively establishing and maintaining relationships to accomplish organisational goals. Focus is place on the ability to be socially adept, aware of own impact on others, acting with integrity and building trust.
Technical Knowledge – Having achieved a competent level of technical knowledge, related to a specific role.
Team Orientation – Willingness to work with others in a team environment. This includes working towards team goals, participating in decision making, co-operating with others and offering assistance when needed.
Planning & Organizing – Establishing a course of action for self and others to ensure that goals are achieved. This includes the effective management of time and resources; and the ability to adapt plans when appropriate.
Ownership – Assuming responsibility and accountability for the successful completion of tasks and adhering consistently to standards of excellence. Ensuring that all relevant detail has been considered.
Initiating Action – Taking prompt action to accomplish objectives; pushing beyond the boundaries and being proactive.
Information Monitoring – Collect and review information in order to ensure that objectives are met. This includes setting up and/or utilising monitoring procedures to measure progress and keeping relevant people informed through feedback loops.
Qualification required:
- Business related Degree or equivalent combination of education and experience, previous experience in a senior administrative position
- Fair understanding of stock brokerage business will be an added advantage
- Strong PC skills, extremely detailed oriented, proven ability to effectively prioritize work flow
- Excellent interpersonal, written and oral communication skills
- Ability to exercise good judgment
- Show initiative and be proactive
- High standards of ethics and confidentiality to handle sensitive
Application procedure:
Applicants should email their applications attaching a detailed curriculum vitae and a letter indicating why they are interested in and qualified for the position and the names of three referees who can provide confidential assessment of their capabilities to a Search Committee.
All communications relating to applications for this position should be addressed to email address: therecexpert@gmail.com.
Applications should be received by 12th August 2013.
Only shortlisted candidates will be contacted.
On the subject matter of the email please indicate the position you are applying for.