Fortune Sacco Marketing Manager and Branch Managers Jobs in Kenya

Fortune Sacco is looking to discover highly committed and motivated professionals for the following positions:

Job Description: Marketing Manager

Administrative Duties

• Plans, organizes and co-ordinates all marketing activities for the Society

General

• Co-ordinates the customer care function in all branches to ensure that members are served in an exemplary manner
• Creates rapport between Society and the external and internal stakeholders
• Develops new products and marketing strategies within approved budgets
• Markets the Society’s products through field visits, seminars, brochures, face to face talks and media coverage with existing and potential clients
• Initiates, plans and co-ordinates member education
• Conduct market research and analysis on market trends, customer satisfaction and product development
• Study implication of press and other information to the sustainability of the Sacco and advise management accordingly9.Handles members grievances by conducting field visits and maintaining follow up records on action
• Identifies public relation issues and advises the General Manager on how to resolve such issues
• Handle customer queries and complaints
• Plays the role of the Public Relations Officer in the Society
• Coordinates all the Branch marketing activities
• Ensures that marketing activities are within the approved budget

Job Specification
 

The holder of the Marketing Manager position must;

• be of exemplary integrity and honesty
• have excellent financial analysis skills
• possess analytical and critical thinking skills
• be decisive and possess quick judgment skills
• possess excellent business writing skills
• have excellent communication and interpersonal skills
• be proactive and initiative
• have excellent report writing and presentation skills
• must be self-motivated
• be a team player

Minimum Requirements

• Bachelor’s Degree in Marketing or an Diploma in Marketing
• CIM
• Computer proficiency in computer application, especially in accounting packages and systems
• Thorough knowledge of the Society’s products and services
• Knowledge of the operating environment
• Possession of a clean Driving License
• At least three years’ experience in a similar capacity or banking experience

Job Description: Branch Managers
 

Positions: 5

Job Roles: Reporting to the branch operations manager, the branch Manager is generally responsible for coordinating day to day branch operations and business growth at the branch. 

They will:

• Manage branch performance against agreed targets and budgets, and within policies and standards and in line with the Sacco`s strategic objectives.
• Establish and oversee the implementation of sound financial management systems in liaison with the branch Operations Manager and finance department.
• Ensure branch accounting system is operated as per the accounting and finance policies.
• Seek and continuously develop knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Sacco.
• Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships with stakeholders.
• Maintain and develop existing and new customers through appropriate propositions and promotion methods, and relevant internal liaison, to optimise quality of service, business growth, and customer satisfaction.
• Manage the branch loan portfolio in accordance with the Sacco credit policy and procedures.
• Management and growth of the branch savings and deposits in accordance with relevant policies, procedures as well as the overall Sacco strategic objectives.
• Ensure that all Sacco policies, rules, procedures and other relevant laws and regulations are adhered to and all staff are conversant with them.
• In liaison with finance department, ensure adequate branch liquidity and that there is enough cash at all paying points.
• Ensure adequate security for cash in Sacco premises, in transit and at paying points.
• Controls the utilization of, and ensuring proper maintenance and custody of all society assets at the branch.
• Establish and maintain appropriate systems to ensure that member’s queries and complaints are noted and addressed satisfactorily and in time.
• Establish and maintain appropriate reporting systems to ensure the board and management are well appraised on branch performance and that accurate reports are prepared and submitted in time.
• Ensuring proper running and security of ICT resources at the branch in accordance with the ICT policy.
• Manage and motivate staff, train and develop staff, according to company policies and employment laws, and ensure relevant HR procedures are followed (appraisals, discipline, grievance, etc).
• Manage branch health and safety, security and emergency systems, and ensure staff and members awareness of the same, according to Sacco policies and relevant laws.
• Develop personal skills and capability through on-going training, as provided by the Sacco or elsewhere or by self-subject to Sacco approval.
• Any other duties as may be allocated by superiors from time to time.

Job Specification

The holder of the Branch Operations Manager position must;

• management reporting skills
• Skilled in use of spreadsheets and word processors
• Be a team player.
• be decisive and possess quick judgment skills
• possess leadership and supervisory skills
• possess analytical and critical thinking skills
• have excellent communication and interpersonal skills
• be able to motivate and mentor a team
• have public relations skills
• have ability to work long hours and with minimal supervision
• Be proactive and possess initiative.

Minimum Qualifications

• Diploma in co-operative Management, banking or a business related field/ C.P.A (K),CISA
• Experience: - Minimum 2 years’ experience in a management level preferably in a SACCO or banking environment.
• Knowledge of Sacco and Co-operative regulations.
• Knowledge of credit management.
• Accounting knowledge.

Application Procedures

1. Interested candidates should send their applications and curriculum vitae  by post to
 

The Human Resource Manager
P.O. Box 559
Kerugoya
 

Or hand delivered to the main reception at the SACCO headquarters between 8.30 AM to 4.00 pm; Monday to Friday
 

2. Applications should be received on or before 7th March 2014 at 4:00 PM
 

3. Applicants should provide their current contacts i.e telephone numbers and email addresses.

Important Notes

• Copies of certificates are not required at this stage
• Applications by email will not be accepted
• Applicants who fail to provide current email addresses will not be contacted
• Fortune Sacco is an equal opportunity employer and all eligible candidates are encouraged to apply
• Canvasing will automatically lead to disqualification