Creative Edge Client Service Job in Nairobi Kenya

Client Service 
 

Location: Nairobi

Salary: Negotiable

Reporting to the Managing Director
 

Duties and Key Responsibilities:

• Establishing relationships with the clients ,maintaining and nurturing business relationships with the existing  and new clients  with an objective of increasing company revenue  by meeting the set targets
• Preparing sales contract terms as per clients needs  and discussing the same to customer’s satisfaction after necessary approval
• Creating portfolio of the clients accounts and monitoring their ongoing activities with an  objective of ensuring they are completed in a timely and comprehensive manner to the clients satisfaction
• Initiate new business by establishing new business contacts  by developing thorough knowledge of the clients’ business and market trends
• Preparing  briefs as per clients requirements for execution by the creative studio
• Check each clients job status in the creative department and updating the client on the same with a view of having  timely and complete jobs as per clients  expectations
• Preparing  accurate and timely quotations as per the client’s needs
• Advising the clients on  new company products  and services that would add value to their business so as to initiate new  and grow current business
• Preparing comprehensive and timely reports
• Implementing the approved sales  and marketing strategies
• Handling any other duties that may be assigned from time to time

Desired competencies

• Degree/Diploma in Sales and Marketing or related subject
• A minimum of 2 years experience in customer service or related field in design
• Be motivated, enthusiastic with exceptional interpersonal skills and organizational skills
• Able to work under pressure, multi task and make effective and consistent decisions under pressure
• Knowledge on advertising and printing will be an added advantage

Skills required

• Excellent communication and presentation skills
• The ability to demonstrate an understanding of customers’ business requirements
• Must be enthusiastic and results orientated with high energy and drive.
• Good personal and business planning skills.
• Team player

How to Apply

Contact Person: HR Officer

Deadline: 30th May 2014 

Please send Resume to: jobs@creative.co.ke 

Telephone: 020-375063