CfC Life Group Life Schemes Team Leader Job in Kenya

We are a leading insurance services Company affiliated to Liberty Group, a wealth management Company represented in 14 African Countries with a focus of making a difference in our Customer’s Lives. 

We believe in responding to the changing consumer and market needs through innovative solutions and technologically efficient processes.
 

To help us advance this goal, we are seeking a talented, self motivated and skilled individual of high personal integrity to fill the position below:
 

Team Leader - Group Life Schemes

Reporting to Deputy Manager – Group Life

Main Purpose of the Job: To implement departmental objectives to enable the Group Life Schemes team achieve growth objectives, while ensuring high standards of risk underwriting, administration and high service levels to clients.

Key Responsibilities

• To implement Group Life Schemes processes and procedures that deliver value to all stakeholders, while complying with relevant rules, regulations, and requirements.
• To ensure a culture of effective and efficient service delivery to customers within Group Life team to enable customer retention and satisfaction.
• To keep up to date with changes in industry, relevant guidelines including market intelligence; communicate to management while creating relevant awareness to the group life team.
• To provide technical support to Group Life Schemes distribution channels to enhance business acquisitions to meet organizational growth objectives.
• To effectively supervise and support the direct reports within the Group Life Schemes Team by providing coaching, mentoring, training to ensure that staff are adequately skilled and competent to perform their duties.
• To implement internal audit findings and recommendations to ensure compliance with relevant rules and regulations.
• To ensure clients data and records are securely and confidentially maintained for ease of accessibility and future reference as need be.
• To prepare periodic reports (management, compliance) for decision making
• To implement the credit control policy within Group Life Schemes to ensure revenue collection.

Requirements
 

Education

• Bachelors degree in a Business related field
• Advanced progress in ACII/ FCII, AIIK/FIIK/ FLMI
• Experience
• Minimum 3 years in a Life Business (1 year in Group Life Business)
• Job Knowledge
• Knowledge of broker distribution channels
• Knowledge of Insurance/Investment products
• Knowledge of Insurance Act and other legislation relevant to insurance
• Knowledge of Group Life systems
• Group life Process understanding
• Risk Awareness (Intermediate:Reputational, Operational, Fraud, Financial)
• Basic Accounting and Financial Administration Principles
• Basic understanding of the practise of long term insurance
• Knowledge of medical and financial underwriting

Technical Skills

• Data Analysis and Data integrity
• Service Delivery
• Administration skills
• Quality control
• Business knowledge
• Customer Relationship Management

How to Apply

If you meet the above requirements please send a detailed and updated CV, Copies of relevant certificates, details and contacts of three professional references to hr@cfclife.co.ke

or

Send a hard copy to reach the undersigned by 17 June 2014. 

Please remember to include the Job Title in the subject matter.

The Human Resource Department
P.O. Box 30364 – 00100 

Nairobi