Luxury Hotel Training Manager Job in Nairobi Kenya

one of Nairobi’s luxury hotels’ is looking for a Training Manager. 

The Training Manager’s primary responsibility will be to oversee the training operation of the hotel in accordance with the hotel’s strategies, directives and the hotel’s business plan, which may be varied from time to time.
 

The Training Manager will specifically be responsible for the following:

• Fulfill the financial objectives of the hotel through proper and efficient management;
• Prepare the annual training budget;
• Control expenses of the department;
• Source external training vendors prudentially;
• Source cost-effective material for the hotel library;
• Prepare monthly forecasts and schedule resources accordingly;
• Analyze the training needs of the hotel and undertake service audits;
• Co-ordinate and monitor departmental training plans;
• Prepare an annual training plan based on the hotel needs and the departmental training plans;
• Advise and assist management in achieving specific training and development objectives;
• Prepare a monthly training calendar;
• Prepare monthly training reports;
• Develop and conduct training interventions according to the business strategy to meet the training needs of associates at all levels;
• Organize external training programmes according to the business needs;
• Conduct induction of all new associates according to the standards;
• Select, train, and supervise departmental trainers;
• Assist coaches in updating their departmental standard operating manuals;
• Ensure that government stipulated trainings are implemented;
• Maintain accurate training records;
• Review guest feedback and investigate unmet needs;
• Administer the hotel library;
• Coordinate and edit the hotel newsletter;
• To ensure a strong professional relationship with representatives from competitive hotels, learning institutions, and other organizations; and
• Manage the hotel’s Corporate Social Responsibility.

The successful candidate should have the following qualifications:

• Bachelor’s degree in relevant field from a recognized university;
• A minimum of  five (5) years experience in a similar position;
• Must possess excellent planning and organizing skills;
• Should possess excellent written and oral communication skills;
• Should maintain a high standard of personal appearance and hygiene and adhere to the hotel’s and department grooming standards; and
• Be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other departments/areas if required, in order to meet business demands and guest service needs.

If you believe you qualify for this position, please apply for the position by uploading your CV to our website: www.dpckenya.comunder vacancies.
 

Only qualified candidates shall be contacted