Job Title: Sales Engineer (Public Safety)
Job Location: Nairobi
Key Responsibilities of the Role
Key Responsibilities of the Role
Business Development / Direct Sales
- Maintains and increases the market share of the NEC solution portfolio within the region
- Maintains and increases the goals and targets set for the region
- Maintains and expands the existing customer base
- Increase business opportunities and access to the market within the region
- Informs customers of new product/service introductions and prices for such
- Utilizes advanced product/service knowledge and understanding of the customer's business to develop customized proposals that present creative solutions that successfully sell the organization's capabilities
- Creates, monitors and revises lead generation plans to generate a substantive sales opportunity pipeline
- Produces revenue in line with the organization's and individual targets
- Sells a portfolio of products and/or services
Account Management:
- Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at a select group of major customer accounts
- Works with customers to meet revenue targets by increasing revenue spend per customer, and by identifying, developing and closing new sales opportunities
- Creates demand for the organization's products and services by raising their profile with customers
- Conducts regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies
Bid Management:
- Manages the preparation of bids and tenders with particular emphasis on establishing the organization's trading terms
- Collaborates with business developers and account managers to obtain and clarify customer requirements
- Identifies appropriate resources, and manages them as a team to develop, package and price custom solutions
- Delivers formal presentations of proposed solutions to customers
- Higher-level authority extends to legal sign-off on bids and proposals, placement of supplier orders, and acceptance of customer orders
- Works together with technical personnel to including presales resources to finalise proposal
Experience
- 3 - 5 years of experience in the IT/Public Safety field looking after cloud, education solutions, healthcare solutions, biometric, fingerprint/facial recognition solutions, with a Systems Integrator sales background.
- Fluent in English, including written
- Strong sales and presentation skills
- Sales administration and reporting
- Experience supporting account teams for making proposals, Business Development efforts and IT/ /Public Safety trial/demonstration activities
- Ability to put together offers, experience answering RFx
Education and / or Professional Qualifications:
- IP Technology
- Public Safety
- Systems Integration
- CCTV
- Biometric
- Development/Programming in .Net
- Hardware Infrastructure
Skills
- IP Technology
- Cloud
- Biometric
- Development/Programming in .Net
- Hardware Infrastructure
Core Competencies
- Think Differently
- Working Together
- Customer Focus
- Speed
- Drive to Achieve
Additional Competencies
- Negotiation - Enlarge the range of possible solutions for the negotiation and keeps himself open to counter part’s proposals
- Stress Tolerance - Doesn’t seized by panic when he is under pressure
- Commercial awareness - Gathers documentation and keeps updated about competitors, innovations, market trends, suppliers and customers
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