Heritage Insurance Branch Manager Job in Nyali Mombasa Kenya

The Heritage Insurance Company (K) Ltd is a member of Liberty Group and a leading insurance Company with a legacy of providing superior services to a wide spectrum of clients since 1976. 

We have also received AA- rating, the highest international rating awarded to a Kenyan insurer.

We are looking for dynamic and experienced individuals to fill in the following position:-

Job Title: Branch Manager - Nyali

Reporting to: Executive Director
 

We invite applications for the posts described below which have arisen due to company growth and expansion in the market.

Key Duties and Responsibilities:-

• Identifying and developing new business opportunities
• Marketing strategy Formulation and Implementation for the region in line with overall company objectives
• Achieving growth targets
• Maintaining high Public Relations amongst clients
• Preparation of timely, accurate, informative reports to management for decision
• Managing Direct sales, Individuals or Corporate and broker sales
• Ensure safe custody of the branch’s fixed assets by maintaining an assets register and appropriate insurances
• Maintaining the Branch cash book
• Management of Renewals/Business retention
• Market Research and Intelligence
• Excellent Customer Service and Complaints Handling
• Managing Credit control
• Ensuring that staff are well supervised, trained and developed to be technically competent to perform their duties
• Ensuring that Performance Management process is embraced and continuously being carried out within the departments for effective and efficient service to our customers with a view to achieve overall company business goals in line with the Company’s Business Plan
• Advising the Executive Director on issues pertaining to the business
• Establishing and maintaining a good relationship with the brokers, agents and clients. Likewise maintain close liaison with other departments in the organisation.
• Contributing as a member of the management team to the development of operational policies for the achievement of the corporate plans as stipulated in the Company Three year Business Strategy.
• Fostering and maintenance of good corporate image through liaison with all competitors, intermediaries and the general public
• Attendance of all scheduled meetings to facilitate smooth operational procedures

Requirements

• B.Com or Business related degree from a recognized University
• A.C.I.I. qualification or working towards attaining ACII
• Must have ample technical ability on various insurance products
• Must have sound analytical, negotiation, interpersonal skills, communication skills and maturity
• Good customer relation skills
• Must have a minimum of 6 years working experience in the Insurance industry
• Be computer literate
• Have high level of integrity
• Ability to work under minimum supervision
• Ability to plan, organize and prioritize (ability to work within strict deadlines)
• Persons currently in direct contact with Brokers, agents and clients will have a distinct advantage

How to Apply

Interested candidates should forward their detailed resume & cover letter to hr@heritage.co.ke by Tuesday 30th December 2014 at 4.00 p.m.