AxxonMedia international Desktop Support officers Jobs in Kenya

AxxonMedia international is a well established Australian company seeking to strengthen its Kenyan franchise AxxonMedia Kenya Limited.

We are seeking for Desktop Support officers to be based in our major branches in Kenya i.e Nairobi, Mombasa, Kisumu and Eldoret

Key Responsibilities

• Provide desktop support to users within the Nairobi office and Mombasa office and various field locations, in cooperation with the Global Service desk.
• Analyze system logs and identify potential issues with computer systems.
• Perform routine audits of systems and software.
• Apply operating system updates, patches, configuration changes and system performance tuning.
• Install and configure new hardware and software.
• Manage data security.
• Document the configuration of the system.
• Manage all field IT and communication systems and ensuring the suitable systems are installed and maintained.
• Liaise with and manage third party service providers, such as the ISP and Hardware/Service providers.

Qualification and Experience

• A minimum of 2 years experience working with Windows desktops and servers i.e Windows 2000/XP/2003, Microsoft Office suite, Windows servers (configuring, fixing, building).
• Demonstrate the ability to work within a team.
• Ability to provide end user support on Helpdesk/Servicedesk.
• Experience of producing technical documentation.
• Ability to work on own initiative.
• Working knowledge of Microsoft Server 2003/2008, Active Directory and Group policy’ and Symantec backup software.
• Demonstrate good communication skills.
• Committed to providing excellent service to Business Systems’ customers.

To apply for the above position, please contact us through the following

Email:hr@xabbi.com

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