Head of Technical Services Job in Kenya - Bytech Engineering Limited

About our organization:

Bytech Engineering Limited is a leading IT Services and Sales Company based in Nairobi, Kenya.

To learn more about our organization, please visit our website: www.bytech.co.ke

Position: Head of Technical Services

Reports To: Managing Director

Location: Nairobi, Kenya

Full/Part Time: Full Time

Key Responsibilities:

• Provide leadership to all members of the technical team.
• Maintain and develop relationships with new and existing clients by continually improving on IT service delivery.
• Maintain and develop relationships with product manufacturers by ensuring that the technical team is well equipped to deliver solutions based on manufacturers’ products.
• Project Lead and Solution Architect in complex server deployments.
• Technical Presales Lead in complex server deployments.
• Responsible for the formulation and execution of policies that directly relate to the technical services team.
• Work towards continuously building the overall strength and performance of the technical services team.

Qualifications and Experience:

• Undergraduate degree in Computer Science, Business Information Technology or related field.
• Certified MCSE or MCITP.
• Certified HP AIS or APP (server related) is an added advantage.
• 3-5 years’ experience deploying Microsoft and HP server solutions in varied customer environments.
• 1-2 years’ experience managing teams that deliver Microsoft and HP server solutions in customer environments that vary in size i.e. from SMEs with a single server to large companies that have more than 500 active IT users and multiple servers in different geographical locations.
• Thorough understanding of Active Directory, DNS, DHCP, MS Exchange Server, MS ISA Server/MS TMG Server, MS Hyper-V, and MS SQL Server.
• Working knowledge of MS SC Data Protection Manager, MS SharePoint Server, MS Office Communications Server, Symantec Backup Exec, Symantec EndPoint Protection Citrix XenServer, VMWare or Linux is an added advantage.
• Experience in setting up and working with HP ProLiant Servers is a must.

Personal Attributes:

• High level of integrity, commitment and professional responsibility.
• Excellent communication and presentation skills.
• Ability to lead and manage people effectively.
• Attention to detail and excellent analytical skills.

Competitive remuneration package will be offered to the successful candidate.

To apply for this position send your CV to jobs@bytech.co.ke quoting the position in the subject line. Also mention how soon you can take up the role if successful.

Only shortlisted candidates will be contacted.

NB: All applications must be received on or before Tuesday 8th November 2011.

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