9:52 PM
maboko
Job
Title: Tour Manager
Company Profile:
Our client, one of the major inbound tour operators in South Africa and Eastern Africa Seeks highly qualified and experienced individuals for the positions below.
Main Responsibilities
Company Profile:
Our client, one of the major inbound tour operators in South Africa and Eastern Africa Seeks highly qualified and experienced individuals for the positions below.
Main Responsibilities
- To manage a team of 5 tour consultants & agent of reservations
- Dispatching the quotes to clients.
- Following up to ensure that responses are send by tour consultants on time and accurately, Helping tour consultants to solve problems
- Performing final check of the FIT’s files, organising and adjusting the work load of the tour consultants ( to be involved in their in box follow up )
- Planning the peak/high and low season work load by following the files closely, using the Cie procedures.
- To follow the Cie procedures and control that the team does it also.
- To handle personally sensitive requests (the person will quote and book up market requests and any specific request).
- To keep a good and professional relationship with existing clients (agent/tour operator) & suppliers.
- To create and develop good relation with new and potential clients (agent/tour operator) & suppliers.
- To keep the data base of suppliers for the FIT’s updated and lively: new hotels, new activities, list of prices, offers ….
- To work in team with the other departments: accounts, transport and series.
- To be on duty for clients calls ( on rotation )
- To check guides planning for the FIT’s files.
Required
Qualifications, Knowledge and Skills
- Must be French speaking - must be fluent, able to have professional discussion with French clients
- 5 years experience in a similar position.
- Experience on the French market and any overseas markets (Prior experience in handling German/Japanese market is an added advantage).
- Excellent knowledge of Kenya and Tanzania as a touristic destination
- Relevant Academic/educational qualification
- Must be Result orientated
- Should be Commercial - daily contact with professional of the tourism industry, the person needs a strong commercial attitude to be able to gain new clients, keep the existing ones by building an excellent relationship.
To
apply for this position send your CV to milkah@myjobseye.com quoting the
position in the subject line.
Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contacted.
Kindly also mention your current/ last salary and benefits.
Only shortlisted candidates will be contacted.
