Job Adverts at the New Nairobi Women’s Hospital Medical Centre in Kitengela

Nairobi Women’s Hospital is trusted with the healthcare of Women in Africa, and with passion, we deliver healthcare.

We are recruiting for the following high calibre individual to join our team of healthcare professionals.

1. Manager - Medical Centre
2. Pharmaceutical Technologist
3. Laboratory Technologist
4. Radiographer
5. Senior Staff Nurse
6. Staff Nurse
7. Counsellor
8. Medical Officer
9. Medical Records Technologist
10. Registration Clerk/Cashier
11. Social Officer (Hurlingham)

Manager - Medical Centre

The key responsibilities of this role will include but not limited to:-
  • Leading in business model (mission, vision, structure tree ) implementation in line with the Hospital’s goals and plan within the medical centre
  • Planning and managing day to day operations and serving as a resource in provision of patient care and unit activities in line with Organizational and regulatory policies and procedures while ensuring efficiency and effectiveness.
  • Formulating and implementing policy and procedures to ensure timely decisions that directly impact patient care.
  • Responsible for quality, health and safety within the medical centre including reviewing activity data and forecast and ensuring preparedness for all changes needed with the medical centre.
  • Supervising, Directing, Developing, medical centre staff and providing managerial support as required achieving highest levels of performance including coaching staff to develop problem solving and decision making skills.
  • Function as the medical centre liaison with patients, businesses, hospitals, academic administration, and faculty.
  • Ensure maintenance of accurate on-site Medical Records and Financial administration and ensuring that all data is collated and analyzed as required.
  • Determine annual goals for the medical centre, preparing budgets & plans accordingly & provide regular reports on business performance in relation to goals.
  • Ensuring budgetary control and implementing functional controls to achieve Medical Centre profitability and mitigate risks.
  • Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
  • At least 5 years relevant experience , 2 of which must be in managing a medical centre or a busy casualty
  • A diploma from a reputable organization in any medical area.
  • A Bachelor’s Degree in any medical area will be a definite advantage.
  • Previous experience managing a medical centre or a busy casualty is a must
  • Good working knowledge of finance procedures, reporting and MIS is required.
Pharmaceutical Technologist

The key responsibilities of this role will include but not limited to:-
  • Receiving, filling and dispensing drugs and medical supplies as ordered or prescribed by a qualified medical practitioners
  • Inventory control
  • Ensuring pharmacy equipments are kept in good working condition
  • Ensuring regular updates on the various pharmacies registers e.g. DDA, ARV’s e.t.c.
  • Filling/storing prescriptions and maintaining them for the required number of years as guided by law
  • Ensuring prompt communication to clients of any therapeutic incompatibilities and potential drug interactions
  • Clarification of prescription to patients and notification of any prescription errors to the prescriber
  • Updating of drug patient bills
  • Generating relevant reports as the basis for the statistical reports on the consumption and balances of stocks in the pharmacy
  • Promoting rational drug therapy
  • Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
  • At least 2 years relevant work experience
  • Diploma in Pharmaceutical Technology
  • Valid registration license by the Pharmacy and Poisons Board
Laboratory Technologist

The key responsibilities of this role will include but not limited to:-
  • Ensuring all Laboratory equipments are in good condition before starting the day’s work
  • Ensuring availability and optimum utilization of reagents for cost effectiveness
  • Producing timely and accurate in line SOPs
  • Billing all procedures to capture revenue
  • Documenting all processes and results to ensure availability of supportive information
  • Implementing all set stock control procedures to ensure accountability
  • Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
  • At least 2 years experience
  • Diploma in Medical Laboratory Technology from a board recognized institution
  • Registration with the Kenya Medical Laboratory Technologist and Technicians Board
  • HND is an added advantage
Radiographer

The key responsibilities of this role will include but not limited to:-
  • Performing clinical assessment and diagnostic x-ray examinations.
  • Generating images by using cognitive x-ray skills to identify, record, and adapt procedures as appropriate to anatomical, pathological, diagnostic information and images.
  • Differentiating between normal and pathologic findings by using independent judgment during the x-ray exam
  • Managing work schedule with Departmental Manager and/or scheduling work to assure workload coverage.
  • Resolving the problems by addressing problems of patient care as they arise and make decisions appropriately.
  • Taking responsibility for the safety, mental and physical comfort of patients while they are in the radiographer care.
  • Maintaining a daily log of patients seen and completing all required billing information.
  • Ensuring preventive maintenance in handling imaging equipments and work area
  • Maintaining adequate supplies to ensure uninterrupted service to clients.
  • Ensuring compliance with all regulatory requirements.
  • Establishing and maintaining ethical working relationships and good rapport with all interrelating hospitals, referral or commercial agencies.
  • Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
  • At least 1 year relevant work experience
  • Diploma holder in Medical Imaging Sciences from a recognised institution
  • Must be a member of Radiology Board of Kenya
Senior Staff Nurse

The key responsibilities of this role will include but not limited to:-
  • Delivering a professional and high standard of nursing care within the section while leading a team of nurses in delivering projects and team targets
  • Orientating new staffs at the section level
  • Maintaining good communication within the section and other sections to provide unified approach to patient care
  • Implementing health and safety regulations and policies and procedure
  • Administering prescribed treatment to patients as necessary.
  • Ensuring patients/clients proper orientation within the sections.
  • Ensuring accurate information is relayed to clinical staff on a patient’s condition
  • Caring for postoperative patient by undertaking and recording post operative observations.
  • Responding to and reporting any abnormal recordings to the person in charge
  • Implementing emergency procedure including resuscitation as and when necessary
  • Conducting training in NWHMTC including clinical instruction and ensure clinical supervision of all students
  • Labeling and dispatching specimens to laboratory promptly and safely
  • Undertaking routine duties to prepare and clear the ward before admission and after discharge
  • Ensuring patients are provided with relevant health education and follow up care.
  • Participating in continuous medical education
  • Ensuring proper documentation, maintaining proper records, confidentiality, and handing over between shifts at all times
  • Preparing, implementing and monitoring departmental rotas including reports.
  • Ensuring Superior Customer Experience to both internal and external clients
Qualifications and Skills
  • At least 3 years relevant experience (BSN qualifications)
  • At least 6 years relevant experience with KRCHN with diploma in specialised area (s) and ability to work in more than one specialised areas
  • Consistent good performance for 4 years
  • KRCHN with diploma in specialised area (paediatric, theatre, ICU or Maternity) and working knowledge in more than one specialised areas
  • Diploma in a specialised area
  • BSN or its equivalent is an added advantage
  • Membership to a professional body
Staff Nurse

The key responsibilities of this role will include but not limited to:-
  • Delivering a professional and high standard of nursing care within the section
  • Orientating new staffs at the section level
  • Maintaining good communication within the section and other sections to provide unified approach to patient care
  • Implementing health and safety regulations and policies and procedure
  • Administering prescribed treatment to patients as necessary.
  • Ensuring patients/clients proper orientation within the section.
  • Ensuring accurate information is relayed to clinical staff on a patient’s condition
  • Responding to and reporting any abnormal recordings to the person in charge
  • Implementing emergency procedure including resuscitation as and when necessary
  • Labeling and dispatching specimens to laboratory promptly and safely
  • Undertaking routine duties to prepare and clear the ward before admission and after discharge
  • Ensuring patients are provided with relevant health education and follow up care.
  • Participating in continuous medical education
  • Ensuring proper documentation, maintaining proper records, confidentiality, and handing over between shifts at all times
  • Ensure Superior Customer Experience to both internal and external clients
Qualifications and Skills
  • At least 2 years relevant experience
  • KRCHN with basic training in specialised area (paediatric, theatre, ICU or Maternity)
  • BSN or its equivalent is an added advantage
  • Membership to a professional body
Counsellor

The key responsibilities of this role will include but not limited to:-
  • Providing psychosocial care to the counselee and their families, in the specific areas assigned, through group or one-on-one therapy interventions, which meet the recognized criteria of counseling credentialing associations
  • Providing VCT services to the counselees who need this service.
  • Networking with stakeholders: implementing partners, counselees and Nairobi Women’s Hospital, to discuss clinical and administrative issues relevant to counseling the counselees undergoing psychosocial challenges/issues.
  • Developing necessary stress management literature, brochures, visual and audio-visual materials to the counselees and their caregivers.
  • Creating awareness on GBV through sensitization campaigns, media and trainings
  • Developing a counselors` manual on effective psychosocial care programs to be used in GVRC
  • Preparing and share psychosocial care service periodic report of work done once every month.
  • Submitting timely feedback to Management through weekly, monthly, annual reports or as and when necessary and/or as required.
  • Facilitating and participating in group debriefings periodically.
  • Participating in personal therapy at least monthly.
  • Providing a comprehensive, quality assurance plan that assists in assessing psychosocial potential problems, offering assistance to existing problems and ensuring that service is provided in a professional and ethical manner.
  • Ensure Superior Customer Experience to both Internal and External Customers
Qualifications and Skills
  • At least 3 years relevant work experience
  • A Bachelor’s degree in counseling psychology, or its equivalent
  • Masters degree will be an added advantage
Social Worker

The key responsibilities of this role will include but not limited to:-
  • Developing, collecting, analyzing and maintaining a detailed and updated case management record (data) for each GVRC client.
  • Conducting social assessment for all beneficiaries and document the findings.
  • Monitoring of the beneficiaries’ psychosocial progress to determine their individual performances and refer to appropriate institutions to respond to client specific needs.
  • Consulting for hospital based patients.
  • Fostering networks with other organizations, health institutions and the business community to strengthen collaboration.
  • Promoting quality care to clients by working with hospital personnel.
  • Coordinating all social and community related activities undertaken by GVRC.
  • Ensuring Superior Customer Experience to both internal and external clients
Qualifications and Skills
  • At least 2 years experience
  • Bachelor’s degree in social work or an equivalent.
Medical Officer

The key responsibilities of this role will include but not limited to:-
  • Providing superior interventional and preventative medical care based on approved guidelines and hospital policy.
  • Fostering inter-professional dialogue and consultation in health care matters.
  • Ensure continuous medical training of other health professionals
  • Recruiting patients for specialist clinics and theatre e.g., Diabetes, HIV.
  • Supervising the work of intern doctors and medical students.
  • Maintaining a portfolio of continuing professional development (CPD) activities
  • Fostering teamwork in medical management- nurses, technicians etc
  • Ensuring superior customer care
  • Contributing and participating in development of standards and best practices
  • Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
  • Must have practiced in a hospital for 2 years
  • MBChB or equivalent
  • Current valid registration license with the KMPDB or any of the other East Africa Medical Boards
Medical Records Technologist

The key responsibilities of this role will include but not limited to:-
  • Processing patient’s documents.
  • Ensuring security and confidentiality of medical records.
  • Maintaining patient’s files (medical records) and documenting their condition and treatment.
  • Following up on discharged patients, their families and physicians. i.e. patients with terminal illnesses.
  • Preparing statistical, narrative and graphic presentations of information for use by the hospital staff and researchers.
  • Maintaining and operating a variety of health record indexes and storage and retrieval systems to collect, classify, store and analyze information.
  • Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
  • At least 1 years relevant experience
  • Diploma in Medical Records and Information Systems
Registration Clerk / Cashier

The key responsibilities of this role will include but not limited to:-
  • Registering patients into the Hospital Management System
  • Receipting money paid in the organization and reconciling the daily collection
  • Disbursing of petty cash payments
  • Managing the scheme regulations in regard to exclusions
  • Participating in the admission procedure by, getting pre authorization and claim forms, and receiving the requisite deposits
  • Finalizing invoices in the ERP and supporting documents and forwarding to Accounts Assistant
  • Ensuring safe custody of all monies allocate
  • Ensuring timely and accurate documentation of all shortages and excesses of sales and the float allocated.
  • Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
  • At least 1 year relevant work experience
  • ‘O’ level certificate
  • KATC 1 & 11/CPA 1
  • Working knowledge of ERP
How to apply

Interested applicants are invited to send their applications detailing current and expected salary and CV with contact details of three referees ONLY (DO NOT attach certificates) to the

General Manager, Human Resource
P.O. Box 10552-00100
Nairobi,

clearly marking the application with position applied for.

Applications can also be emailed to vacancies@nwch.co.ke with position applied for as the subject line by 29th February 2012.

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