Employee Relations Manager Job in Safaricom Kenya

We are pleased to announce the following vacancy within the Resources Division.

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Employee Relations Manager

RESOURCES_ERM_APRIL_2012

Reporting to the Head of Department- Employee Service Centre, the job holder will manage the employee relations’ function through consistent application of company policies and procedures.

The job holder will also manage dispute resolution procedures and monitor motivation levels in the company so as to promote employee satisfaction.

The job holder’s key responsibilities will be to:

Employee Relations

• Manage the administration of all discipline/grievance issues as per discipline /grievance procedure;
• Prepare and send out notifications for disciplinary hearings;
• Make recommendation on disciplinary action to be taken which will be approved by Senior Management;
• Document and upload approved labor policies on the intranet inclusive of any changes;
• Facilitate building of managerial capacity of management staff on employee relations in conjunction with Learning and Development Section;
• Report on emerging people management trends after the training on a quarterly basis;
• Liaise with COTU, FKE and Ministry of labor on all issues relating to Employment laws and Practice;
• Coach managers to handle disciplinary issues and devolution of disciplinary handling to line managers through facilitation of Training programs on internal staff policies and guidelines from regulators, (updates on the intranet current to one week) e.g. FKE, IPM, etc
• Ensure compliance to labor and government regulations relating to staff issues. Liaison with legal section and company lawyers on all legal issues relating to staff.

Staff Satisfaction

• Manage and implement tools aimed at getting feedback from staff;
• Roll out Employee Satisfaction survey every year;
• Implement employee satisfaction initiatives by using a documented and signed off action plans and monitor key indicators of progress;
• Develop Action Plans in liaison with HRBP’s and relevant Business Heads;
• Ensure that feedback is done to relevant staff.

Separation / Exit Management

• Work with the relevant work areas to ensure that all exits are done as per the Employment Act and company policy;
• Act as a one stop for all exit staff and Conduct Exit interviews;
• Prepare resignation acceptance letters and conduct turnover analysis and reports on a weekly basis and submit the same to HOD Employee Service Center.

Staff Engagement

• Champion Employer of Choice initiatives and programmes.

The ideal candidate should possess the following:

• Degree in Human Resources Management, Industrial Relations or equivalent;
• Graduate from recognized university with postgraduate qualification in HR, Industrial Relations;
• 3-4 years experience in human resource management with at least 3 years experience specifically in labor and employee relations management;
• Considerable knowledge of current trends and practices in HR;
• Experience in stakeholder management, team management.

If you feel that you are up to the challenge and posses the necessary qualification and experience please send your resume and application letter indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below.

The deadline for application is Friday, 27th April ,2012.

The Senior Manager – Talent Acquisition
Safaricom Ltd
Nairobi

Via E-mail to hr@safaricom.co.ke