Receptionist Job in Kenya - Planning Systems Services Ltd

Planning Systems Services Limited is a well renowned architectural firm which has an excellent track record of competence in design and project implementation.

They are looking for a highly motivated and self-driven candidate to fill the position of:

Receptionist

Place of Work: Nairobi, Kenya

Basic Function:

The Receptionist is the initial company contact with customers via telephone conversations or face to face.

The incumbent will be responsible for providing administrative support to ensure that organizational services are provided in an effective and efficient manner.

Principal Accountabilities:

• Maintain the telephone switchboard and direct telephone calls to the desired staff
• Maintain a record of incoming and outgoing calls
• Receive customers visiting the organization and direct them to the relevant officers
• Ensure that all the queries of customers or clients at the front desk are responded to
• Inform visitors about past and present projects
• Handle various types of people who visit the organization and ensure timely and efficient problem solving
• Ensure quick and clear interaction with visitors
• Ensure knowledge of staff movements in and out of organization
• Coordinate communication flow between staff members and within the departments
• Attend to any other duty

Qualifications, Experience and knowledge:

• Diploma in Customer Service or Business studies
• At least 3 years’ experience in a similar function
• Good knowledge of office administration in a busy office
• Good MS Office skills
• Excellent communication skills

Competencies:

• Ability to adapt interpersonal style to suit different people or situations
• Strong interpersonal skills, ability to communicate and manage well at all levels of the organization
• Charismatic, well dressed and presentable
• Good planning and organisational skills
• Ability to work calmly under pressure

Interested candidates should forward, their CVs to recruit@virtualhr.co.ke by 24th April 2012 stating their current and expected remuneration, day time telephone contact and addresses of three referees.

Only shortlisted candidates will be contacted.