VAS Manager Employment Opportunity

An integrated telecommunications solutions provider operating in Kenya seeks to recruit a VAS Manager to effectively achieve its strategic objectives.
 

Role Purpose
 

The candidate will be responsible for engineering, building and optimizing of VAS services and platforms including content, messaging and enterprise application platforms according to the marketing and organizational objectives.

Key Responsibilities/Execution Activities

1. Operational (incl. Planning):

• Translating marketing requirements to tangible projects for implementation in the existing and new platforms
• Design, development and realisation of new VAS platforms in line with marketing roadmap and according to TTM process.
• Support feasibility and development of new marketing products and service offers
• Analyze network statistics and recommend/undertake corrective actions according to set KPI
• Forecast VAS capacity needs and liaise with PMO and Sourcing to procure
• Work with vendors to install new or upgrades/extensions/expansion of VAS platforms
• Evaluate and undertake integrations with new network elements
• Acceptance testing and commissioning of new platforms and integrations
• Liaise with FT group skill centres to obtain validation and support on new VAS platforms, technical direction, upgrades and integrations
• Update naming, configuration and engineering documents after network/node changes
• Planning and implementing capacity, configuration changes and feature upgrades for existing VAS platforms for example CDMA SMSC, GSM SMSC,  MMS, MIEP (WAP portal), USSD, IMOVED, VMS, CRBT, SACC, SAPC, OTA, Zebra, etc
• Planning and implementing capacity, configuration changes and feature upgrades for content and data charging (AAA) nodes including the rating and charging nodes (SACC/SAPC/AAA and IN) Participate in investigation and resolution of 2/3rd level trouble tickets escalated from O&M
• Managing all short codes provisioning and integrations with Content providers.
• Produce technical specifications for VAS products defined by marketing
• Apply FT group and vendor security guidelines to maintain optimum security of the VAS platforms
• Observation of KPI as a pro-active measure to prevent service degradation and most specifically after network interventions
• Write Work Orders for marketing and optimization requirements and manage execution and reporting, including hand over to O&M
• Contribute to Post incidence reviews, root cause analysis and implement recommendations of PIR

2. Team Coordination:

• Goals setting, activity monitoring; KPIs follow-up; dead-lines monitoring.

3. Direct Reports Development

• Coaching, mentoring, induction, delegation of tasks& authority, job rotation,career path, direct reports participation in trainings/conferences/seminars

4. Strategy Elaboration (incl. Planning and Strategic Forecasting and Policies):

• Company level, departmental or sub-departmental levels.

5. Reviewing Job Descriptions of the team:

• Prepare job descriptions for all the new jobs appeared into the team
• Update job descriptions for the team jobs, as per the internal procedures

6. Financial Impact:

• Cost Optimization responsibilities:  
• Annual Operating Budget/Project Budget/Sales Revenue: CAPEX

Education Background & Experience:

• Bachelor Level Engineering Degree or equivalent in Electrical and Electronics, telecommunications, IT or related Field
• At least 3 years’ experience in a similar position

Professional Knowledge:

• Systems/Servers/firewalls installation, management, configuration
• Proficient in Internetworking and LAN
• In depth knowledge of DB systems and ecommerce applications
• Training in team management
• Industry certifications in network, DB applications and VAS products
• Excellent Computer Proficiency

Professional Skills:

• Team player
• Initiative and hands on
• Ability to work without supervision
• Ability to work long hours to meet deadlines
• Good interpersonal skills

How to Apply:

If you are qualified and up to the challenge, please post your CV on www.altimaafrica.com/careers.php
 

Deadline for application is Tuesday 19th June 2012.
 

Please note that only qualified candidates will be contacted.