KENTRADE Head of Corporate Communications, and Assistant Manager Change Management Kenyan Jobs

Kenya Trade Network Agency - KENTRADE

The Kenya Trade Network Agency ( KENTRADE) is a parastatal under the Guidance of the Ministry of Finance which was established under an Executive Order and gazetted as Legal Notice No 6 of 2011 on 28th January 2011. 

Kentrade’s mandate is the implementation of the National Electronic Single Window System and Trade Facilitation.

KENTRADE wishes to engage suitably qualified candidates who meet the specified job requirements as well as the requirements of Chapter 6 of the Kenya Constitution in the following key positions:

Head of Corporate Communications

Job Grade: KTNA 4
Accountable to: Chief Executive Officer
Responsible for: Public Relations Officers (2)

Purpose of the Job: To manage the Corporate Affairs Division of the Agency by ensuring that an effective communication and public relations strategy is designed coordinated and implemented to ensure that KENTRADE has a good public image and that the stakeholders are aware of its key activities.

Duties & Responsibilities

1. Lead the development and implementation of the Agency’s corporate communications strategy in collaboration with other functions.
2. Develop and implement appropriate Communications, Public Relations and Reputation strategies.
3. Plan and conduct programs designed to create and maintain a positive corporate image to the external public and stakeholders as appropriate.
4. Properly plan and direct the communication strategies designed to keep internal public informed of the of the Agency’s programmes and policies.
5. Establish and maintain regular contacts with media practitioners with a view to enhancing goodwill and promoting KENTRADE’s key mandate.
6. Plan and execute the Agency’s participation/involvement in key corporate events, including stakeholder events, conferences, anniversaries, customer forums, Trade Exhibitions & ASK shows, Receptions and Media Events.
7. Manage the implementation of Corporate Social Responsibility Programmes of the Agency.
8. Devise and implement Internal & External Communications Campaigns.
9. Edit, review and provide support in design, production and distribution of newsletters, annual reports, speeches, publications, website contents, reports and outreach materials to ensure clarity in the communication of information.
10. Ensure liaison with communications contacts throughout the Agency and monitor compliance with Corporate Citizenship Policies.
11. Manage the development and dissemination of Agency-generated media materials including quality control and compliance with the Agency’s corporate visual identity.
12. Develop crisis management communication planning, readiness and response capabilities consistent with Agency corporate guidelines.
13. Undertake such other duties as may be reasonably required and which are consistent with the level Of responsibility of this job role.

Academic & Professional Qualifications

• Bachelors’ degree in Mass Communication, Public Relations, Journalism, Marketing, Social Science or related field.
• Masters degree in Communication, Public Relations or related field
• Membership to relevant professional body

Professional Work Experience

• Six (6) years’ experience in a related function in Public Relations or Corporate Communications
• Experience in Media Management
• Knowledge of website content management

Essential Knowledge & Skills

• Proficiency in Microsoft Office Suite and relevant software
• Use of Social media for Corporate purposes
• Ability to fluently communicate in both English & Kiswahili.

Personal Attributes

• Excellent interpersonal and multicultural skills
• Out -going with a pleasant personality
• Team player with strong leadership skills
• Ability to handle stressful situations, multitask and meet strict deadlines

Contacts

• Internal: the chairman of the Board, the Various Departments and Units ofthe Agency
• External: Media Agencies, Journalists, Reporters, Editors, various Service Providers

Assistant Manager Change Management

Job Grade: KTNA 4
Accountable to: Manager Customer Service
Responsible for : Change Management Officers (2)

Purpose of the Job: Assisting Kentrade project implementation (change initiatives) meet business, schedule and budget objectives. 

Focusing on the people side of change - including changes to business processes, systems and technology, job roles and organization structures. 

The primary focus will be creating and implementing change management plans that minimize Stakeholder resistance as a result of the implementation of the NESWS and maximize industry engagement.

Duties & Responsibilities

1. Lead the team responsible for planning and oversight of organizational change aspects of the NESWS and other Kentrade project Implementations
2. Stakeholder liaison and working in consultation with the Trade Facilitation Manager and ICT Manager in developing Change Readiness Programs.
3. Provision of strategic advice and support in relation to organizational change.
4. Consider the impact of change in a demanding, people oriented environment and translate this in practical outcomes via the development and implementation of a change management strategy.
5. Coordinating and Implementing change management actions, including: stakeholder engagement; development and delivery of communication material; reviewing and monitoring change uptake
6. Providing input to the Trade Facilitation Unit on the effectiveness of methodologies and strategies, and the identification and management ofsystemic issues across the project
7. Planning for change- including communication strategies/ action plans; change transition plans; post-implementation review plans.
8. Cleary demonstrate the need for change and articulate the vision
9. Eliminate resistance and achieve ‘buy-in’ from key stakeholders and employees
10. Implement clear and appropriate communication strategies to get cross organizational understanding of the project.
11. Identify change readiness including skills shortages
12. Conduct NESWS Change analysis - stakeholder analysis; change impact and gap analysis; training needs analysis.
13. Coordinate business change impact analysis for the NESWS project,
14. Ensuring the correct documentation is in place to ensure stakeholders take ownership of the changes
15. Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role

Academic & Professional Qualifications

• Bachelors’ Degree in a Business Field from a recognized institution.
• Master’s Degree in Business Field form a recognized institution
• Diploma in Human Resource Management/ Organization Psychology major or similar will be an added advantage
• Practitioners Certificate in Change Management
• Membership of the Institute of Human Resources Management (IHRM) or relevant institution.

Professional Work Experience . 

• At least five (6) years’ relevant work experience
• Involvement with large-scale organizational change effort.
• Experience and knowledge of change management principles and methodologies

Essential knowledge & Skills

• A solid understanding of how people go through a change and the change process
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Proficiency in Microsoft Office Suite

Personal Attributes

• Problem solving and root cause identification skills.
• Strong analytic and decision making abilities.
• Must be a team player and able to work with and through others.
• Ability to influence others and move toward a common vision or goal.
• Ability to work with minimum supervision,
• Highly developed research skills with excellent report writing & presentation skills
• Ability to effectively engage with a variety of stakeholders at all levels,
• Possess a proactive innovative mind set.

Qualified and Interested candidates are requested to submit their written application together with an up to date Curriculum Vitae, copies of certificates & testimonials, email and telephone contacts including names, telephone and email contacts ofthree (3) referees who must be familiar with the candidates previous work experience. 

Applications should be addressed as detailed below and be sent by post or hand delivered to the Kentrade offices so as to be received not later than 5.00pm on Friday, 16th November 2012.

The Chief Executive Officer
Kenya Trade Network Agency
1st Floor, Embankment Plaza
Longonot Rd - Upperhill
P.O. Box 36943-00200
Nairobi
KEN TRADE is an Equal Opportunity Employer
Canvassing will lead to automatic disqualification