Impact Associate
Description
We
are seeking a minimum two year commitment from an exceptional early career
design/engineer generalist to lead human centered design research, customer
financing partnerships and monitoring & evaluation of our social impact – a
truly unique opportunity to create diverse impact on a global scale.
The
role will require a close working relationship with the venture’s CEO,
Automotive Designer, Automotive Engineer, Marketing Associate and future
strategy and finance teams.
Specific
duties include, but are not limited to:
Human Centered Design
- Plan
and lead first-hand buyer and end-user research in order to discover
consumer insights that both inform and inspire design and innovation of
future prototype vehicles.
- Determine
users physical, financial, cognitive, social, emotional, and cultural
needs; including uncovering unmet, ambiguous or disparate user needs and
clearly framing these insights to enable the design team to develop
imaginative and appropriate prototype solutions.
- Facilitate
design team through analysis and synthesis of buyer and end-user research,
helping to distil, consolidate and structure the most important insights
and link them together in frameworks, principles and implications for on
going prototype design.
- Communicate
human centered design insights and opportunities verbally and visually in
a way that generates empathy, emotion and engagement from the design and
marketing teams and Mobius leadership.
- Support
future-focused product ideation sessions and capture output for continuous
design exploration; including longer term product category/mix roadmaps
based on deep and broad consumer profiling.
Customer Financing
- Liaise
with local banks, international MFIs and internal sales team to develop a
deep understanding of loan/credit products available to customers in Kenya
and East Africa.
- Identify
key partner lending institutions that may offer financing to our customers
to purchase Mobius vehicles and determine the financial and non-financial
terms of such an engagement.
- Facilitate
the negotiation of attractive end-to-end partnership agreements with
select finance institutions and Mobius leadership.
- Maintain
strong relationship with partner financing institutions and work with
sales team to ensure potential and current customers have ready access to
the appropriate finance channels.
Monitoring & Evaluation (M&E)
- Define
key indicators to monitor commercial and social impact of Mobius vehicle
usage against an on going timeline; including sales team performance,
vehicle performance, buyer behavioural change and user socio-economic
advantage.
- Assess
the effectiveness and efficiency of sale/distribution activities, outputs
and outcomes; and adoption/diffusion of key product innovations, reporting
on major constraints and opportunities.
- Develop
and implement simple, structured and relevant tools to effectively monitor
and evaluate our commercial and social impact against defined indicators.
- Maintain
dialogue with all key actors within and outside the company to gather data
leading to performance assessment of the output, outcome and impact of our
intervention.
- Ensure
monitoring tools are updated regularly and compile reports concerning on
going commercial and social performance.
- Deliver
clear and structured periodic documentation outlining M&E analysis;
including processes, challenges and lessons learned from M&E.
- Communicate
key M&E stats within the company and support the development of
funding and partnership proposals, specifically on content concerning
commercial and social impact.
- Conduct
training and support all staff on M&E and identify continuous
monitoring priority areas for the company.
Qualifications
An
ideal candidate should be empathetic, passionate, curious, articulate and
entrepreneurial with a natural skill to engage with people at a deep level.
They
should possess a sincere interest in representing the human and humane
perspective along with the ability to prioritize multiple tasks and take
initiative regularly.
They
should be rigorous, pragmatic and on-the-ground solution focussed – not overly
academic.
Required
- Bachelors
Degree (minimum) in Mechanical Engineering, Industrial Engineering,
Industrial Design, Automotive Design, Product Design, Business or similar
- 3.4
GPA or higher from a top university worldwide
- 1-2
years related experience in design, engineering, marketing or branding
- Strong
design research methodology understanding; including research planning,
field work methods (e.g. interviews and observation), online research
methods and synthesis
- Excitement
to work in the field and deep inquisitiveness, curiosity and empathy for
others
- Ability
to tell compelling stories and get people out of their seats
- Ability
to challenge conventions and inspire teams to translate observations into
great ideas
- Ability
to strategically plan and lead teams of international and local Kenyan
staff through to executional success
- Ability
to lead cross-functionally; coordinating, leading and communicating
information clearly
- Exceptional
attention to detail and high quality deliverable outputs
- Ability
to analyse and solve complex problems
- Ability
to grasp complex concepts and systems quickly, and express them in simple
ways
- Ability
to multi-task in a fast paced environment and to remain graceful under
pressure
- Ability
to deal with ambiguity and make sense of multiple data sources that may
sometimes be contradictory in nature
- High
degree of resourcefulness; looking beyond the normal channels of
information to dig out data necessary to understand the market potential
of the opportunity
- Ability
to effectively communicate timelines and project progress with both
internal and external management teams
- Ability
to take ownership and accountability of project timeline and results
- Proficiency
in Excel, Project, Power Point and Word
- Exceptional
written communication skills
- Exceptional
presentations skills, including excellent oral communication skills
- High
sense of drive and urgency in achieving our vision
- Ability
to adapt to a dynamic working environment and work within a diverse team
- Extreme
patience and a good sense of humour
- Exceptional
interpersonal skills to work effectively with others
- A
start-up personality; entrepreneurial, ambitious, independent, systematic
attention to detail, structured thinker, goal-oriented, flexible and able
to deal well with setbacks
- Comfort
with extensive travel throughout Kenya and longer term throughout East
Africa
Desired
- Masters
degree (or higher) in Business Administration (MBA), Mechanical
Engineering, Industrial Engineering, Industrial Design, Automotive Design,
Product Design, Business or similar
- 3-5
years related experience in design, engineering, marketing or branding
- Passion
for the automotive industry and social enterprise in Africa
- Fluency
in Kiswahili (the national language of Kenya)