Gap Marketing Ltd is recruiting for the vacant position of a Team Leader - Kenya
Purpose of the Job
To maximise Nokia business and market share in the assigned area through efficient management of retail representatives, and co-operation with Nokia personnel.
Purpose of the Job
To maximise Nokia business and market share in the assigned area through efficient management of retail representatives, and co-operation with Nokia personnel.
Main responsibilities
- To ensure that all Field Force personnel understands clearly their Job descriptions, deliverables and Key Performance indicators/Targets.
- To ensure that the Field Force is provided with and efficiently use the necessary resources (tools, equipments, trade materials) to be able to perform their job effectively and achieve targets.
- To ensure quality, high standard and professional service delivery through planned Field visits (Back checks, Shadow calls).
- Work closely with retail partners to promote strong mutually beneficial & strategic relationships.
- To ensure regular, timely, relevant and validated feedback to Nokia.
- Participate in the weekly and Monthly business review /planning meetings with Nokia/Agency management and ensure that all agreed action items/activities are implemented in accordance with the standard operating procedures.
- Evaluating the performance of the field force by conducting regular appraisal (individual & Team) to identify areas of improvement and making necessary recommendations/changes that would increase efficiency of the team
- Motivate the team through coaching, empowering and ensuring payments of salaries & incentives
- Ensure that all agreed systems and account management processes are implemented as mutually agreed between Nokia and the Agency. (Corporate policies and SOPs).
Person Specifications
Education:
- Bachelor’s Degree in Business
- MBA (An added advantage)
- Professional qualifications in MSK
Experience
- Two year’s working experience in middle/Senior Management positions in Sales in FMCG.
Applications should be sent to hr@gap-marketing.com. Please indicate the position on the subject matter.
Deadline: Monday 19th August, 2013
Deadline: Monday 19th August, 2013