Safaricom Core Network Support Engineer Job in Kenya

We are pleased to announce the following vacancy in the Network & Service Operation Department within the Technology Division.

Engineer Core Network Support

Ref: TECHOLOGY-ECNS-APR 2014
 

In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Reporting to the Team Manager Core Network Support PS - the holder of the position will perform maintenance tasks to ensure the smooth running of all the Data Systems, provide long term support & solutions for the Data equipment, interface with the supplier of the PS Core equipment and follow up on escalated problem, participate in the implementation of new systems and oversee complex and/or critical Core PS equipment upgrade and major reconfiguration.  

Key Responsibilities:

• Ensure system and service availability for all the Data systems;
• Contribute to the development of initiatives to reduce the support costs based on Departmental Opex;
• Ensure that New Installations and Configuration Changes are performed to the defined standards and are able to integrate to existing systems;
• Ensure timely completion of all major projects including capacity enhancements and technical readiness before product launch;
• Ensure successful clearance of faults within SLA;
• Document, execute, measure, review system security, develop quality initiatives and ensure proactive fault identification.

Role Requirements;

• Bachelor’s degree in IT/Telecommunications engineering or related field;
• 3-4 Years OF experience in a busy IT / Telecommunications (Datacom) environment;
• Experience in routing and switching networking, Unix, Windows Operating Systems, knowledge of GSM packet switch infrastructure;
• Proven Analytical & problem solving skills when handling faults;
• Must be able to work without supervision & meet tight deadlines/schedules;
• Good presentation skills required occasionally when initiating the use of new procedures & long-term Network fault solutions;
• Proactive & self-motivated;
• Good public relations, communication & interpersonal skills when coordinating with contractor /other departments & suppliers.

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to the address below by Tuesday 6th May 2014.

The Head of Talent and Resourcing,
Safaricom Limited
Nairobi 

via E-mail to hr@safaricom.co.ke