Hotel General Manager Job in Kampala, Uganda

Vacancy: Hotel General Manager

Industry: Hospitality
 

Location: Kampala, Uganda

Our Client a leading 4 star hotel in Uganda wishes to recruit a General Manager. 

The ideal candidate will be in charge of general management, commercial activities and accountable for the daily operations of the hotel.
 

Key Responsibilities

• Overseeing all aspects of the hotel operations including: guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development.
• Leading, through a team of managers, the effective management of Rooms, Food & Beverage, Accounting, Sales, Engineering and Human Resources to maximize financial performance while upholding quality standards and maximizing levels of guest satisfaction.
• Directing the development and execution of the annual strategic plan, the annual budget, sales & marketing plan, and operations plan, emphasizing balanced growth and consistent profitability.
• Ensuring financial success of the hotel by aggressively pursuing revenue goals, managing expenses, controlling labor costs, and assuming overall responsibility for revenue management.
• Conducting regular staff meeting, department meetings, and all employee meetings to keep staff informed on hotel business, address problems, and develop plans to create a better, more profitable work environment for all.
• Ensuring that a maximum level of guest service and satisfaction is achieved and maintained, and internal and external customer service needs are met through avenues such as training, survey analysis, feedback and positive reinforcement programs.
• Providing mentoring and guidance to reporting staff and appraises the performance of all positions directly reporting.
• Coordinating capital improvement projects to maintain quality standards and the hotel image.
• Participating in administering company policies and developing short term/long term goals.

Qualifications/Experience

• Bachelors Degree or Masters in Hospitality or Hotel management.
• Ability to lead, coach and animate the Hotel team.
• Worked in a hotel with in excess of 200 rooms as well as minimum of 8 working years and 3 as a top level manager in a 4 or 5 star hotels.
• Has a personal commitment to hospitality, customer service & quality.
• Strong business acumen combined with an excellent leadership and liaison skills.

To apply, send your CV and cover letter only to hr@flexi-personnel.com before Tuesday, 25th November 2014. 

Clearly indicate the position applied for and the minimum salary expectation on the subject line. 

The role is to be filled as soon as possible.