Job Title: Transport Assistant Operations Manager      
 
Industry: Transport
 
Location: Nairobi
 
Salary: KShs 40,000 – 50,000 with Medical Cover.
 
Our client is one of the leading transport companies in Kenya, with a large workforce of transport crew. 

They seek to hire dynamic and result driven individuals to fill the positions of assistant operations manager to work in its core department.
 
Purpose: To assist and work closely with the operations manager to ensure smooth running of day to  day transport operations to meet established operating goals , standards and rules. 

The position offers immense opportunities for growth and a very exciting career with serious managerial exposure.

Key Responsibilities

  • Promote and protect the company’s operational functions with minimum supervision.
  • Supervision of operations officers, radio controllers, ground operators; route controllers, inspectors, marshals, event/crisis coordinators, customer care relations, drivers and conductors.
  • Addressing operational issues and concerns in calm and timely manner.
  • Develop a good understanding of the business and interpret figures key in financial well being of the company.
  • Generates operational reports for the management as needed.
  • Determines staffing requirements hires and trains new staff.
  • Responsible for employee accountability and adherence to company standards and policies in the transport workforce to ensure quality in service delivery.
  • Ensuring that the crew is in compliance with safely guidelines and policies.
  • Investigates accidents, incidents, assaults and other customer complaints.
  • Responsible for employee scheduling to ensure seamless flow of operations.
  • Assist in large number of fleet and staff coordination to meet set targets and demand in the market.
  • Manages work flow balancing by division of responsibilities in shifts and liaising appropriately with HR.
  • Determines when and whether to call employee in to cover staffing needs that arise from time to time.
  • Assist in fleet maintenance and equipment inventory records.
  • Educates and motivates employees on best practices and service excellence.
  • Actively engages the customers and industry stakeholders to promote the company and foster good relations.
  • Become a respected voice for the company to key stakeholders such as investors, government and other industry players.
Skills and Qualifications
  • Bachelor’s degree in Business, Management or other related field from a public university. 
  • Aged between 32 – 40 years.
  • 5 years’ proven experience in a busy operations environment
  • Knowledge of operations tools and techniques.
  • Be mature and possess capacity to oversee a large workforce.
  • High level of personal discipline and integrity.
  • Possess high energy level and be in excellent health.
  • Be ready to work for long and odd hours.
  • Have a positive attitude and disposition towards life.
  • Ability to work with diverse groups of people.
  • Excellent interpersonal skills and a collaborative management style.
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Transport Assistant Operations Manager 40 – 50k)  to vacancies@corporatestaffing.co.ke    before 27th November, 2014.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.

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