Trianum Hospitality Front Office Supervisor Job in Kenya

We at Trianum Hospitality are passionate about hospitality!  

We are a consulting and management firm that manages a number of high quality fully furnished and serviced apartments and boutique hotels in multiple locations across the country.  

We are looking for a Front Office Supervisor to join one of our properties.

1 Positions

Reporting to the Operations Manager this key role is responsible for:

• Supervision and control of all Front of House areas to the standards laid down by the company
• Ensuring adherence to policy and procedures regarding the efficient check-in/check-out of guests promptly and courteously
• Maintaining high standards of customer service at the reception by ensuring all enquires are responded to in a courteous and timely manner and all visitors are treated with great respect.
• Supervision receptionists and cleaners within the reception area.

Desired Skills Qualifications

• Front Office Certification from Kenya Utalii College or other recognized institution / Degree in Hotel Management
• 3- 5 years experience in a supervisory or management role in the Front Office Department
• Excellent written & spoken English, interpersonal skills and presentation skills
• Proficiency in MS Office suite, experience with HIS(Hotel Information System)

If you possess the necessary qualification and experience, please send a cover letter and updated CV indicating why you are the most suitable candidate for the role to hr@trianum.co.ke. 

Only shortlisted candidates will be contacted.