Job purpose of F&B Supervisor is to do the effective and efficient management and delivery of all Food and Beverage operations, with the aim that they provide the highest level of customer service, are cost effective, meet budgeted targets and achieve a regional and national service profile.

Key duties/responsibilities of F&B Supervisor:
  • To promote a customer focused culture by example and by encouraging in house training of all team members through an agreed training plan.
  • To assist in the management of the outcomes of monthly Customer Reviews, linking these to changes in procedure and team training.
  • To ensure the use of current Standard Operation Procedures by all team members within the department.
  • To be able to work within any section within the Food and Beverage department.
  • To be responsible for managing the time keeping records for all team members on your shift.
  • To ensure the effective management, motivation, training and development of all team members employed in the bars and restaurants.
  • To ensure facilities comply with all relevant legislation relating to health and safety, food hygiene regulations and licensing legislation
  • To promote a safe, healthy and environmentally secure environment.
  • To ensure the ongoing compliance with statutory requirements relating to the work of the Department
  • To assist in the effective and efficient management and delivery of all Bar, Restaurant and Conference Food and Beverage activities.
  • To act as team leader within the Food and Beverage operation.
F&B Supervisor job specification includes job requirements:
  • A degree/diploma in food and beverage service.
  • Full understanding of licensing responsibilities and environmental health standards
  • Awareness of statutory requirements applicable to food and drink service
  • Proven experience in established bar, restaurant, conference or banqueting business
  • People management/team leader experience with the ability to motivate and inspire performance
  • The ability to work and communicate effectively with the, club members, general public, other members of the team and with all levels of management
  • Excellent organization and time management skills
  • The ability to remain calm and effective under pressure.
  • Team player and ability to lead and motivate others.
Qualified candidates should forward their CVs through email to humanresource@karen.or.ke before Thursday this week.

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