Client Services Manager Job in Kenya - Multi Trading

Multi trading is a Kenyan owned and operated company offering Residential Maid service's Specializing in house cleaning & home cleaning and providing a Healthier Deeper Clean of your Home, our services can be tailor made to suite your requirements and budget so you can be sure that when you employ our maids for house cleaning you can expect quality, value for money and excellent customer service by our trained house cleaners.

The company seeks to recruit a Client Services Manager

The Position

The position holder will be reporting to the Operations Manager.

Responsibilities:

• Manage Sales and Marketing activities in potential key facilities.
• Drive achievement of monthly set targets.
• Drive aggressive distribution and promotion of Multi trading services and products targeted markets.
• Work closely with the Operations manager, through distribution channels and management of the same by commercially minded, innovative and professionalism to meet set targets at all times.
• Establish good public relations both internally and externally and particularly with collaborative programmes and partners.
• Maintain Company contact database up-to-date.
• Delivery platform presentation and publication.
• Assists to identify the opportunities for upcoming products.

Roles and responsibilities

• Identifying new markets and business opportunities
• Supervising the other sales team
• Maintaining and developing relationships with existing customers via meetings, telephone calls and emails.
• Visiting potential customers for new business.
• Making accurate, rapid cost calculations, and providing customers with quotations.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information and providing feedback on future market trends.
• Representing your organization at trade exhibitions, events and demonstrations.
• Negotiating variations in price, delivery and specifications with your company's managers.
• Advising on forthcoming service developments and discussing special promotions.
• Recording sales and order information and sending copies to the sales office.
• Reviewing your own sales performance, aiming to meet or exceed targets.

The Ideal Candidate should possess the following qualities

• Diploma in Sales and Marketing Preferred.
• Result-oriented individuals with a proven sales track record.
• Have good customer care and communication skills.
• Technical Acumen.
• Entrepreneurial Mindset.
• Have 2 years experience sales experience preferred.
• Must be computer literate

Skill/Knowledge

• Understanding of business management.
• Knowledge of a Foreign language is an added advantage.
• Good communication and negotiation skills
• Change management skills
• The ability and desire to sell.
• Excellent communication skills
• A confident and determined approach
• Resilience and ability to cope with rejection.
• A high degree of self motivation and drive.
• Team player and must be able to work independently too.

If you are interested, and confident that you meet the requirements for the job, please send an application with a detailed CV, your expected salary, names and contacts of three references, a reliable daytime telephone/mobile contact

Please send your CV and a covering letter saying why you are suitable for the position to careers@multi-trading.coke cc muthurikinyamu@gmail.com

For more information call us 0724215977 or 0725702022

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