Project Engineer
Location:
Tanzania
Terms:
12
Month Contract
The Organisation
The Organisation
We have a mission to change the face of IT in Africa. With a presence in
21 countries; 17 of which are in Africa this company is looking for innovative,
energetic and dedicated candidates to join their expanding team in Tanzania.
Key Responsibilities
Key Responsibilities
- To
learn and understand the working of the Mobile Financial Service (MFS)
platforms to be developed by vendor and also provide the needed support
and troubleshooting for the MFS Platforms. He/She is to work with vendor
developers to guarantee a stable and reliable MFS platform that is
competently scaled to support MFS growth. Finally, he/she has to become
the expert on vendor MFS
- Work
with vendor team to administer the MFS systems database and ensure all
system databases are optimize at all times
- Perform
daily, weekly and monthly backups of all databases and applications
- Perform
and actively part-take in all software patch upload to be applied by
vendor to the platforms
- Provide
professional technical advice to MFS project manager to drive capacity
expansion in the right systems
- Ensure
and proactively fix alarms to guarantee 100% runtime of systems
- Conduct
and perform service testing to ensure products defined in Field Routing
System are working as documented
- Ensure
system availability of 100% at all times
- Provide
operations and maintenance support to the platform and ensure all system
processes are operation at optimum levels
- Thoroughly
understand vendor MFS systems and become the expert on how the application
and databases function
- Escalate
and report issues on time to Huawei for prompt attention. All issues
reported are to be logged and tracked to ensure Huawei is in line with the
Service Level Agreement
- Work
with vendor to create a knowledge database to serve as a reference for
quick resolution of issues
- Ensure
trouble ticket system is used to generate all trouble issues for time to
repair to be measured accurately
- Ensure
knowledge on the project is well documented and added to knowledge
database at all times
- Ensure
the project is kept highly confidential
- Work
with globally accepted processes i.e.: basic enhanced Telecom Operations
Map and Information Technology Infrastructure Library at all times
at the Joint Interface Control
- Ensure
root cause analysis are collected from the vendor at all times when issues
are resolved. This should be logged and added to the knowledge database
- Develop
competency on the database, application and programmes to be able to
interpret the snippets codes that vendor will use on the systems.
Recommended
skills, abilities, and certifications
- Must
have knowledge on database handling eg: SQL and Oracle
- Must
be smart and process oriented.
- Should
be easily adoptable to different mml and GUI interfaces
- Must
know how to operate UNIX O/S and its variants
- Must
be a good communicator
- Must
have the skill of escalating major issues on time to superiors
- Must
be a quick learner
Application
Process:
To apply send CVs and cover letter to careers@talentsolutionsmanagement.co.ke by Friday, 27th July 2012.
To apply send CVs and cover letter to careers@talentsolutionsmanagement.co.ke by Friday, 27th July 2012.
Only
shortlisted candidates will be contacted.
Please note that applications received after the deadline will not be considered for the position.
Please note that applications received after the deadline will not be considered for the position.