Holivine
seeks to be Africas largest online marketplace enabling trade on an
international basis.
Currently,
it is the largest website of its kind operating in Kenya.
Our
mission is to pull down the barriers to ecommerce into and across
the African continent be them financial, security, technical,
psychological to empower people and brands to start selling over
the internet.
As
a team were passionate about technology and believe the internet is
a force for good.
Our
desire is to harness this force to empower people, enrich their
lives whilst doing good across Africa.
If
you think you think you have what it takes to make Holivine an
international company, then here is your chance to get a good shot at it.
Accountant
Responsibilities
The responsibilities for the Accountant include:
Accountant
Responsibilities
The responsibilities for the Accountant include:
- Participates in month-end and year-end closing in an accurate and timely manner
- Prepare financial schedules detailing monthly expenses
- Prepare and analyze account reconciliations
- Assist in financial audits
- Other projects and duties as assigned
Possess
the ability to:
- Propose adjustments and accruals as determined necessary
- Analyze trend and budget variances
- Maintain departmental records and reports and collect data for administrative and regulatory purposes
- Communicate effectively both written and verbally with peers and management
- Adhere to the department and organization's policy and procedures
Requirements
Experience & Education for the Accountant:
- Relevant qualification in Accounting, Finance, or a related field
- General and Administrative accrual experience
- Experience with Payroll accounting
- Fixed asset accounting experience
- MS Office Access and Excel experience
Public Relations/Marketing Assistant
Responsibilities
Responsibilities
- Assist with creation, conception, and presentation of social media strategy to connect customers wherever they may be
- Create and maintain Content Calendars for Facebook, Twitter, Google+, Pinterest, Flickr, Reddit, YouTube, Newsletter, Blog, marketing projects and more
- Post relevant content in accordance with approved Content Calendar
- Work closely with the marketing and sales teams to build content designed to create passion and grow the community on both a national and international basis
- Leverage internal platforms and Apps to ensure customer/community retention
- Work with vendors to trouble-shoot and optimize platforms
- Measure, analyze and report on results and activities to ensure that community strategy supports overall brand goals and objectives
- Summarize insights and conversations to create reports that lead to optimization
- Review user generated comments and posts in social media and forums
- Respond to comments, when appropriate, in order to foster a positive community and add value to the user's experience
- Escalate User Generated Content, where appropriate, to internal management teams for action
- Conduct keyword research including cataloging and indexing target keyword phrases
- Optimize Google Search Campaigns and prepare reports for webmaster to optimize website based on keyword research
- Keep Holivine up to date on new tools and social media platforms that provide opportunities to engage customers and support the communities as well as enhance the internal evaluation of activities to create countermeasures that better meet the company's goals
- Perform other duties and special assignments not specifically stated
Qualifications
And Background
- Actively participates in a wide variety of social media including YouTube, StumbleUpon, Delicious, Digg, Reddit, Flickr, Forums, Pinterest, Twitter, Facebook, Wikis, blogs, and other platforms and activities
- Understanding of popular social networks - design, functionality, users
- Proficiency in social listening tools like Radian6 and Buzzlogic
- Knowledge of search engine optimization including basic keyword research
- Proficient with Microsoft Office products
- Excellent verbal, written and presentation communication skills
- Ability to work individually on a project or in a team environment
- Outstanding organizational skills and the ability to handle multiple projects simultaneously while meeting deadlines
- Ability to communicate results to management in a fast paced environment
- 1 to 2 years of experience handling social media platforms
Receptionist
Receptionist/Customer Support Assistant
The Receptionist/Customer Support Assistant will be a valuable member of Holivine's Customer Support Department and is responsible for delivering exemplary service and support toHoliviness external and internal customers.
Responsibilities include;
- Greets all incoming callers using a spirit of optimism, tact and professionalism. Realize the perception of Holivine is borne from routine interactions with our customers. Recognize that the voice of the customer" often comes from routine interactions. Utilize effective listening skills to determine the nature of incoming calls and assure the callers you will do what is necessary to answer their inquiries or resolve their complaints. Attempt to provide a response at the first point of contact. Expected response-time if a callback is necessary, is within 24 hours.
- Responds to all incoming e-mails in a timely manner using good judgment, grammar and world-class quality in all written interactions. A personalized response is preferable, unless an automated response has been approved. If necessary, use Excel, Word or other software to deliver a professional document. Expected response time to e-mails is within 24 hours.
- Enters data in to database, generates reports and reviews for accuracy;
- Composes and types memos, reports and letters, and documents, frequently confidential in nature;
- Processes paperwork related to activities and maintaining general files; ordering supplies;
- Build successful working relationships and negotiate realistic response times with internal and external resources.
- Participate in cross training to facilitate a one-stop-shopping experience for the customers.
- Understands and able to adapt to the changes and trends in the custom service market (impact of technology, customer frugality and rising expectations). Invests in personal development and accepts new learning challenges.
- Updates management and stakeholders about member issues and concerns. There may be other duties assigned.
Requirements
Qualified candidates will have:
- have a relevant qualification in Communications, Education, Business, or a related field, (or equivalent experience), preferred;
- possess proven computer skills using the Microsoft Office Suite (Project, Word, Excel, PowerPoint), and basic and familiarity with internet research.
- skillsin data mining and data entry with speed and accuracy.
- possess positive, professional, strong verbal and written communication skills, with excellent command of the English and Swahili languages;
- have a friendly and professional demeanor; with exceptional, professional customer service focus and interpersonal skills, including in person, via telephone, and in all correspondence;
- have proven time management, organizational, multi-tasking, prioritization, and follow up skills in a rapidly changing environment;
- have a proven ability to think creatively individually and within a team environment;.
- have the ability to work well under pressure and time constraints, with proven time management, organizational, multi-tasking, prioritization and follow-up skills in a rapidly changing environment;
- have a keen sense of humor, with an interest in continuous improvement of yourself and the organization!
Search Engine Optimization Manager
Responsibilities
Responsibilities
- The individual we are seeking will be responsible for the following:
- Continuously review and optimize eMarketing campaigns, including thorough analysis of the effectiveness of campaigns, landing page quality, lead and traffic quality, etc.
- Develop and oversee the implementation of SEO improvements across www.holivine.com.
- Provide SEO guidance in technical areas such as website structure and page construction, internal linking, CSS, JavaScript referencing and programming standards.
- Previous experience creating successful programs that utilize Social Media outlets to leverage for SEO.
- Work with google analytics to analyze and translate quantitative and qualitative into actionable SEO & Marketing plans.
- Provide insight into development trends in Search Marketing, Social Media and other online marketing avenues.
- Consistently review and refine SEO/SEM keyword lists.
- Improve ranking of core search terms in the main search engine results.
Requirements
- Strong work ethic and a do whatever it takes to get the job done" attitude
- Excellent written and verbal communication skills to evangelize eMarketing projects and work with cross functional staffs to ensure implementation.
- Ability to work individually on a project or in a team environment.
- Relevant qualifications in Web Design, Technology, Marketing or Communications, plus experience in managing and optimizing large scale SEO/SEM campaigns.
- Experience with keyword search, density analysis and reporting as well as link building tools & strategies
- In-depth knowledge of SEO and online social media, up-to-date with latest industry trends, technology and changes.
- Thorough understanding of search engine ranking algorithms and how search engine spiders work.
- Familiarity with developing, maintaining and optimizing large dynamically generated sites with content management publishing systems.
How
To Apply For These Posts:
Interested
applicants should review the application guidelines and instructions at http://www.holivine.com/application-guidelines.html
and make their applications thereafter on the site.