7:53 AM
maboko
Debt Recovery Officer
Key Responsibilities
- To
ensure achievement of all set targets for the reduction / recovery of
debts and provisions
- Follow
up overdue accounts by mail, electronically or in person to establish
payment arrangements
- Follow
up repayment arrangements and actively monitor that default is taken up
expeditiously with the debtors
- Liaising
with customers on phone and when they visit the bank on arrears position,
loan restructuring and general account status information to facilitate
payment
- Follow
up and make recommendation to the credit committee on action to be taken
on all non performing loans. Recommend suspension of interest, provisions
write offs and write backs on non performing loans as per the prudential
guidelines
- Following
up clients to regularize their accounts either by issuing demand letters
or repossession orders as well as make generating weekly arrears reports
and updating any action taken
Academic
Qualifications & Work Experience
- A
University degree (Business Related)
- Qualifications
in Credit Management/Debt Collection will be a definite advantage
- 2-3
years experience in banking operations, with exposure to credit or lending
and debt collection functions
Skills
Required
- Good
communication and negotiation skills
- Good
interpersonal skills
- Maturity,
honesty, integrity and a strong sense of ethics
- The
ability to remain calm in stressful situations
- Patience
and understanding
- To
be persuasive, persistent and firm
If
your career objectives match any of these exciting opportunities, please send
your application letter, detailed CV and the name of three referees to:
jobs@ecb.co.ke by 7th November 2012.
Applications
received after this date shall not be considered.
