Equatorial Bank Sales Executives Jobs in Kenya

Sales Executives

 
Key Responsibilities

Business Development

• Develop the Personal & Business banking customer base and expand the unit’s business growth through marketing of the bank’s products and services
• Cold calling to arrange meetings with potential customers to prospect for new business
• Making presentations, negotiating sales, closing sales & representing the Bank in marketing activations and Events
• Acting as a contact between the Bank and its existing and potential clients
• Gathering market and customer information
• Ensuring revenue growth through customer acquisition, new need identification, product cross-sell and re-engineering
• Ensure that the target market selection criterion is adhered to and that we are in full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements
• Assist in identifying customer needs not met by existing products and the implementation of  new products and services
• Achievement of set revenue target for the unit by aggressive customer acquisition, efficient product delivery, offering a diverse range of products and excellent customer service
• Keep abreast of the rapid pace of product development to be able to sell new products.
• Efficient management of individual and overall departments’ budgets and ensure deadlines are met

Customer Service

• Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction
• Assume direct responsibility for a Personal & Business Banking process improvement project aimed at improving the department’s ability to deliver efficient and timely service to its customers
• Be conversant with policies and procedures pertaining to all bank products and services and be able to adapt to change in these as well as technological changes, and customer sophistication

Knowledge & Experience

• Business graduate from an accredited University with major in preferably in Marketing,  Banking or any Business Field or a Sales and Marketing/Business Diploma
• Minimum of B Minus in O level
• Professional  qualification in either Customer Relationship Management , Sales or Marketing will be an added advantage
• Proficiency in Microsoft Office Suite

Key Competences

• Excellent selling skills
• Strong networking skills, for both internal and external networks
• Relationship Management skills with excellent communication and interpersonal skills
• A passion for performance, team play  and achievement in a competitive and dynamic environment
• Hardworking, strategically minded individual
• Commercial awareness and customer focus

If your career objectives match any of these exciting opportunities, please send your application letter, detailed CV and the name of three referees to: jobs@ecb.co.ke by 7th November 2012.

Applications received after this date shall not be considered.