First Assurance is one of the leading Insurance Companies in the East Africa. We have a strong financial base and 76 years of experience in the Insurance Industry. 

In line with the Company’s expansion program, we are inviting applications for the following key positions based in Nairobi, Kenya.

Marketing/Business Development Manager

Reporting to the Managing Director

Duties and Responsibilities
  • Development of Key distribution channels for our products.
  • Development and execution of marketing strategies and action plans
  • Presentation of the Company’s products and services to prospective clients and at key marketing events;
  • Development of training and marketing materials
  • Coaching and managing the Business Development team
  • Engage in continuous research, innovation and product development.
Qualifications and Experience
  • Strong undergraduate degree in Marketing, Business Administration or a related field
  • Professional certification in Marketing or a related discipline
  • Proven experience of meeting and exceeding sales target
  • Experience of developing profitable distribution channels for Insurance Products and services.
  • Strong team player with excellent interpersonal skills
  • At least 5 years in a similar position
Human Resource Manager

Reporting to the Managing Director

Duties and Responsibilities
  • Formulate and Implement Human Resource Policies and Procedures
  • Ensure the Company complies with the Kenyan Employment Law
  • Ensure that staff records are maintained in accordance with the Company policy and statutory requirements
  • Establish a comprehensive appraisal process and grading system where appropriate
  • Be responsible of training and development of staff in liaison with departmental managers
  • Monitor the Company’s terms of service and advise changes required to conform with the market practice
  • Design and maintain grievance handling procedures that will promote good human and public relations
  • Plan Staff Welfare functions
  • Liaise with Employers’ representation bodies
Qualifications and Experience
  • Minimum Bachelor of Administration Degree or LLB
  • Professional qualification of Diploma in Human Resource CPS an added advantage
  • At least 5 years Experience of working in the same position
Branch Manager

Reporting to the Managing Director

Duties and Responsibilities
  • Formulate and implement the Branch Strategic Plan
  • Marketing and selling insurance products to ensure branch growth
  • Ensure all underwriting processes are adhered to at all times
  • Handle branch administrative issues
  • Ensure claims are processed as per Company Policy and Standards
  • Ensure debtors are up to date and in line with Company Policy
Qualifications and Experience
  • Minimum Bachelor of Commerce Degree (Insurance Option)
  • Professional qualification - ACII or AIIK
  • At least 5 years experience of working in same position
Assistant Group Life Manager

Reporting to Group Life Manager

Duties & Responsibilities
  • Assist to support the management in implementation of corporate strategy relating to Group Life Business
  • Ensure compliance of industry and statutory requirements
  • Setting client service standards and ensuring that they are met
  • Ensure all underwriting and claims processes are adhered to
  • Supervising, training and appraising departmental staff
  • Engage in continuous research, innovation and product development
Qualifications and Experience
  • Minimum Bachelor of Commerce Degree (Insurance Option)
  • Professional qualification - ACII
  • At least 5 years experience of working in the same position
Claims Officer

Reporting to Assistant Manager

Duties & Responsibilities
  • Appointing loss assessors
  • Examining assessment reports and recommending settlement
  • Communicating Risk improvement measures to Underwriting Department
  • Registering and processing claims within Company Policy and Standards.
  • Ensure the correct reserves are posted in the Claims register
  • Ensuring clients satisfaction in the claims process
Qualifications and Experience
  • Minimum Bachelor of Commerce Degree (Insurance Option) or related business degree
  • Professional qualification CII or IIK
  • At least 3 years experience in a similar position
Underwriter

Reporting to the Underwriting Manager,

Duties and Responsibilities
  • Responsible for acceptance and maintenance of business and managing relationships with clients
  • Risk assessment, rating and acceptance
  • Prepare and process policy document and endorsements
  • Handle clients mail and attend to their enquiries
Qualifications and Experience
  • Minimum BCom (Insurance) Degree and ongoing professional qualifications (ACII or AIIK)
  • 3 years experience in a similar position
  • Ability to analyse risks and make recommendations.
  • Good knowledge of insurance practice
  • Strong interpersonal, communication and negotiation skills
Office Cook

Reporting to the Administration Manager

Duties and Responsibilities
  • Be in charge of catering needs of the Company.
Qualifications and Experience
  • Minimum Grade KCSE C
  • Professional qualification of a Diploma in Catering from a recognised institution
  • 6 months experience preferably in catering .
Applicants are requested to send their Applications, a copy of Curriculum vitae and testimonials on or before 31st October, 2012, addressed to Human Resource Department, P. O. Box 30064 00100,
Nairobi.

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