Job Title: Sales Manager (Airline Industry) - Nairobi
Company Profile: Our client is a leading provider of an integrated range of aviation and travel services in 8 territories with a reputation for efficiency, reliability and professionalism through the ability to provide quality, timely and cost effective solutions to its business partners and customers.
Key Responsibilities
- To achieve maximum sales profitability, growth and market penetration within the assigned territory by effectively selling the product and/or related services of the airline. To have a special focus on high yield customers.
- Establish, develop and maintain business relationships with current and prospective customers to generate new business for the organisation
- Undertake telephone calls, physical visits and presentations to existing and prospective clients on a regular basis to promote the product and services of the company
- Analyse the market dynamics and potential in order to determine the value of existing and prospective clients
- Create and manage the Customer Database as well as the Sales Pipeline report for better account management by highlighting profile, share and value opportunities
- Plan, organize and implement the Sales Strategy in a view to maximizing the return on time investment
- Provide Management with regular reports on customer needs, issues, interests, competitive activities, sales report, potential for new products & services and recommendations
- Expedite the resolution of customer issues and complaints
- Ensure strict adherence to agreed upon KPI for the territory in order to increase both direct and BSP sales
- Liaise with the Marketing department in the head office as well as the airline representative to enhance product knowledge and at the same time applying best practices in advertising/promotions
- Participate in brainstorming and strategy sessions with Management and peers in view to developing the maximum out of the market potential
Knowledge, Experience and Qualification Requirements:
- Diploma in Sales/Marketing
- At least 5 years experience in the Airline and Travel Industry
- Fluency in Microsoft Office Packages
- Excellent oral and written communication in English
- Excellent track record in the airline industry
- Considerable portfolio of corporate clients
If interested, send in your CV and application letter to recruitkenya@kimberly-ryan.net indicating the Job position on the Job title