Financial Institution Head of Operations Job in Kenya

A leading Kenyan Financial Institution is seeking to recruit highly competent and focused individuals for the following position:

Head of Operations

Reporting to the Chief Executive Officer, his/her duties will include:

• Develop, formulate, recommend and coordinate the implementation of policies, guidelines, procedures for Credit Management in the Organization.
• Monitor and evaluate the credit performance and make appropriate recommendations to the CEO.
• Develop, formulate, recommend and coordinate policies, guidelines on Records Management of the Organization.
• Co-ordinate the effective and efficient implementation of the Registry policies, guidelines and standards to comply with requirement of effective and efficient record management.
• Develop, formulate, recommend and coordinate policies, guidelines, procedures for BRANCH operations to ensure efficient and economic operations are delivered to the customers.
• Develop, formulate and coordinate policies, guidelines, procedures for business development strategies that deliver products and services that are innovative, responsive and meet members’ needs and expectations.
• Develop, formulate and coordinate policies, guidelines, procedures for the Customer Service that are responsive and meet members’ needs and expectations.
• Ensure compliance with the credit policies and guidelines of the Organization
• Liaise with External Auditors and the Regulators to ensure that all credit transactions are compliant with existing regulatory instruments and accounting standards.
• Ensure compliance with the statutory reports and returns
• Maintain a good working relationship with banks, financial institutions with the aim of securing the funds necessary for the operations of the Organization, the attainment of its development and investments plans.
• Lead the Operations team members to deliver all planned and agreed department and individual performance targets to ensure that the various sections are efficient and value adding to the Organization.
• Ensure development of all team members through performance feedback, recommending training where appropriate and coach and mentor individuals for growth.
• Perform any other duties as may be assigned from time to time.

Qualifications

• A minimum of a Degree in Finance, Business Administration, Accounting, Cooperative Management or related field.
• A post graduate qualification in Finance, Business Administration, Accounting, Cooperative Management or related field. (An MBA or its equivalent preferable).
• Previous relevant work experience required.
• At least 8 years working experience; of which at least three must be at managerial level.
• A good knowledge and experience of all aspects of an Organization, micro finance or banking.

How to Apply

Applications for the above vacancies should be received on or before 4th August 2014 through the following address:

DN.A/1695

P.O Box 49010-00100

GPO Nairobi

Please note only shortlisted candidates will be contacted.