Customer Care Executives (Diploma or Certificates) Jobs in Kenya

is currently recruiting Customer Care Executives

Job Role

• Attracts potential customers by answering product and service questions;
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
• Maintains financial accounts by processing customer adjustments
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• A business related Diploma or Certificate
• Proficiency in computer packages especially excel, internet and word.
• Good communication both verbal and written
• Good organization skills
• Attention to detail

Salary: KES 14,0000 - 18,000
 

If you feel you fit the above role ,please send your CV only quoting the job title on the email subject to jobs@alternatedoors.co.ke

N.B: We do not charge any fee for receiving your CV in our database nor for interviewing.

Only candidates short-listed for interview will be contacted.

For unsolicited applications,please drop your CV in our offices( Devan Plaza, Westlands 4th Floor) Monday to Friday- 3pm- 5.30pm ONLY.