A High-End Apartment Resort in Mombasa, is seeking applications from highly dynamic and experienced hotel management candidates to fill the following positions:

1. General Manager

Duties:


Responsible for directing and overseeing all aspects the resort particularly, maximising financial performance, reporting, contracting, and compliance.

In addition, the GM is to ensure guest satisfaction, set and adhere to service standards and operating procedures, supervise, mentor and motivate all heads of departments to achieve their performance targets, create and nurture an environment that emphasizes motivation, empowerment, teamwork and a passion for providing service.

The GM shall be accountable for the property’s performance and the overall management of the resort in accordance to the mandate from the Board of Directors.

Qualifications/Experience:
  • Hotel Management Degree or Diploma from a recognized international institution, or degree in other related field.
  • 5 years management experience in a minimum of 2 operational departments, preferably in a 5-star hotel or resort.
  • Detailed focus on financial performance, reporting and compliance with experience in P&L and budget management.
  • Strong knowledge of Micros Fidelio, SunSystems, Microsoft Office Excel, Word and Outlook.
  • Clear, concise written and verbal communication skills.
2. Chief Accountant

Duties:
  • Responsible for overall supervision of financial administration in the hotel in accordance to the mandate from the Board of Directors and the management team.
  • Supervises all staff in Accounts, Credit, Cost Control, Income and Budget Control in the Finance Department.
  • Provides functional assistance to the Finance department personnel.
  • Prepares financial reports for investors, management, auditors and regulators.
  • Records all incomes, revenues, costs and expenses of the resort in accordance to the Uniform System of Accounts for the Lodging Industry and the International Financial Reporting Standards.
  • Assesses all statutory taxes and levies payable by the resort.
  • Prepares the organization’s annual and monthly budgets, profit and loss statements and balance sheets.
Qualifications/Experience:
  • Degree or diploma Accounting or other related field with CPA qualification.
  • 3 to 5 years experience as an accountant in a hotel or resort, preferably in a four or five star hotel.
  • Proficiency of Micros Fidelio, SunSystems, Microsoft Office Excel, Word and Outlook.
3. Accountant - Accounts Payable

Duties:


Under the general supervision of the Chief Accountant,
  • within the limits of hotel policies & procedures, is responsible for checking of all bills and accounts for and checks all items on all purchase orders, receiving records and suppliers invoices.
  • Accounts for and audits all items on all incoming shipments and suppliers invoices and credit memos.
  • Prepares vouchers, including cost distributions for all suppliers invoice and credit memos.
  • Prepares checks for all payment with all supporting documents.
  • Maintains adequate, timely and accurate accounts payable records and prepares the monthly accounts payable report.
Qualifications/Experience:
  • Diploma in Accounting or other related field with some CPA qualification.
  • 3 to 5 years experience as an accountant in a hotel or resort.
  • Proficiency of Micros Fidelio, SunSystems, Microsoft Office Excel, Word and Outlook.
4. Accounts Assistant – Accounts Receivables

Duties:


Under the general supervision of the Accountant,
  • ensures the accuracy of all charges and credit to the various accounts,
  • records, posts and balances all advance deposits,
  • responds to guest’s or owners queries and account disputes,
  • balances all subsidiary accounts receivable ledgers to the appropriate control accounts,
  • prepares balance of all accounts receivable ledgers and the monthly accounts receivable report.
Qualifications/Experience:
  • Diploma in Accounting or other related field with some CPA qualification.
  • 3 to 5 years experience as an accountant in a hotel or resort.
  • Proficiency of Micros Fidelio, SunSystems, Microsoft Office Excel, Word and Outlook.
5. Procurement Manager

Duties:
  • Manage the purchasing and inventory activities of the company.
  • Direct and coordinate the procurement of goods, supplies and services essential to the resort’s operations.
  • Search for the highest quality merchandise at the lowest possible purchase cost.
  • Estimate price and product availability, inventory usage, and control.
  • Secure suppliers for all hotel products at varying costs and qualities and obtain best purchase terms.
  • Perform a market survey of product prices on a quarterly basis.
Qualifications/Experience:
  • Diploma in Procurement, Supply Chain Management or other related field.
  • 3 to 5 years experience as a Procurement/Purchasing agent in a hotel or resort.
  • Proficiency of Micros Fidelio, SunSystems, Microsoft Office Excel, Word and Outlook.
6. IT Manager
Duties:
  • Will be fully in charge of IT Department and all of its related issues.
  • Supervise all needs of the hotel, design and implement preventive maintenance for all IT hardware & software, manage suppliers for any software and hardware, check daily backups, system interfaces, server hardware and logs.
  • Will be required to manage an IT supervisor, assigning daily jobs, and training on all needed theoretical and practical procedures, troubleshooting and support.
  • Follow up all claims that are being forwarded to IT Department. Document, archive all correspondence and troubleshooting, follow up suppliers’ visits and maintenance.
  • Develop and adapt any ideas that bring IT services to higher management.
  • Recover any gaps that might face IT Dept and come up with plans to advance its operations.
Qualifications/Experience:
  • Degree or Diploma in Computer Science.
  • Minimum of 3 years experience in IT Field within hotel operations.
  • Experienced in Micros, Fidelio, SunSystems, and Vision XL.
  • Good knowledge in LAN, security, wireless, business hardware and software systems.
  • Has training capabilities for troubleshooting and support.
7. Human Resources Manager

Duties:
  • Plans, directs and coordinates human resource management activities of the resort to maximize the strategic use of human capacity and maintain functions such as employee compensation, recruitment, training, personnel policies, and regulatory compliance.
  • Assists with counselling and influencing management/leadership regarding policies, practices, laws and regulations and monitor application to insure positive and equitable employee relations.
  • Assists with the administration of the collective bargaining agreement with the Kenya Union of Domestic, Hotels, Educational Institutions, Hospitals and Allied Workers (KUDHEIHA), and handles grievances.
  • Assists with planning, developing and implementing employee communication, recognition and motivational programs that enhance the working environment and aid in attracting and retaining superior talent.
Qualifications/Experience:
  • Degree in Human Resources Management or other related field.
  • 3 to 5 years experience as a Human Resources Manager in a hotel or resort.
  • Proficiency of Microsoft Office software: Word, Excel, Outlook and Power Point.
  • Knowledge of computerized HR Information or Payroll System.
8. Sales Manager - Mombasa

Duties:
  • Responsible for selling and contracting group business for the resort.
  • Serves as the primary contact for all assigned groups during pre-meeting planning and on-site.
  • Manager coordinates and communicates the needs of group to the operations departments in the form of and event contract, verbally and by email.
  • This position is responsible for achieving goals within set market to include sleeping room quantity, average daily rates, and food and beverage revenues.
Qualifications/Experience:
  • Degree or Diploma in Marketing, Business or other related field or a combination of relevant education and experience.
  • Minimum of 3 years in a resort sales role.
  • Clear, concise written and verbal communication skills.
9. Security Manager

Duties:
  • Directs the establishment’s security functions, including physical security and safety of employees, facilities, and assets.
  • Plans, directs and coordinates the security functions of the resort to minimize potential security breaches across property.
Qualifications/Experience:
  • Security management certification or a combination of relevant education and experience.
  • 2 to 4 years in security in a management or senior role.
  • Demonstrate knowledge of relevant equipment, policies, procedures, and strategies to promote effective security operations for the employees, assets and hotel facilities.
  • Demonstrate knowledge of relevant national laws and guidelines regarding emergency and security.
10. Executive Chef

Duties:
  • Responsible for the training and managing the kitchen personnel;
  • supervise and coordinate all culinary related activities;
  • estimate food consumption, requisition and purchase food;
  • select and develop recipes;
  • standardize production recipes to ensure consistent quality;
  • establish presentation technique and quality standards;
  • plan and price menus;
  • ensure proper equipment operation/maintenance; and
  • ensure proper safety and sanitation in kitchen. The executive chef may cook selected items or for select occasions.
  • The executive chef may oversee special catering events and may also offer culinary instruction and/or demonstrate culinary techniques.
Qualifications/Experience:
  • Degree or diploma in culinary degree or related field or a combination of relevant education and experience.
  • Five or more years of industry and culinary management experience.
  • Previous experience with control of food and labor cost.
  • Demonstrated menu development, costing, cooking, presentation, and pricing of meals.
  • Demonstrate knowledge of HACCP, OSHA and other health and sanitation guidelines.
Applications are invited from candidates meeting the above qualifications.

Deadline for application is Friday, 20th April 2012.

Applicant should give send a cover letter and their CV with relevant testimonials, current and expected salary and three professional references to:

People Insights Limited
Email: hoteljobs@peopleinsightslimited.com

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