Giraffe Ark Lodge Manager Job in Nyeri Kenya

Giraffe Ark Lodge is a serene sanctuary that graces the famous plains of Kieni in Nyeri County and is strategically placed between the majestic Aberdare Ranges to the south and the imposing snowcapped Mt.Kenya to the North.

The Lodge is a travelers’ haven located just three hours’ drive or a 15 minute flight from Nairobi. Giraffe ark is a rich fusion of Pan African, Western, Oriental, and Arabian themes with a homely atmosphere.
 

The lodge seeks qualified, self-driven, innovative, energetic and go getter individuals for various positions existing within its ranks.
 

Lodge Manager
 

Number required: 1
 

Job Overview: This is the most senior position in the lodge. The position holder shall be responsible for managing the Lodge operations to ensure efficiency and effectiveness and lead the delivery of an excellent guest experience by the lodge team. 

As the overall in charge, they will be responsible for managing, training, and development of team members and ensure the team is well motivated to deliver results. They will have ultimate responsibility for profitability and achievement of the budget and targets. 

General Responsibilities

• Set out operational, marketing and business plans for the lodge
• Establish standard operating procedures for all lodge activities
• Lead the positioning of the lodge to the target market as well as within the industry
• Advise the directors on the best way to position the lodge within the global hospitality industry
• Set, and ensure the maintenance of exceptional levels of customer service
• Recruit, orient, manage, train and develop the lodge team
• Lead marketing and sales efforts  to ensure achievement of  budgeted revenue
• Ensure quality and effective service is delivered to the lodge guests on a constant basis.
• Manage the performance of the lodge team and appraise the management team.
• Set targets and objectives for the main divisions, work schedules, budgets, and policies and procedures.
• Evaluate lodge performance on metrics such guest satisfaction levels, staff satisfaction, food quality, ranking among others with a focus on continuous improvement.
• Chair management meetings and ensure that deliberations and resolutions are followed through.
• Map the lodge in relation to its environment to  ensure sustainability of operations
• Assist heads of departments wherever necessary and maintain good working relationships.
• Ensure the lodge complies with HACCP, security, fire regulations as well as health and safety legislation
• Carry out other duties as allocated by the directors from time to time.

Qualifications / Skills / Experience

• Applicants must have a degree/diploma in hotel or institutional management as well as management and leadership courses or training.
• Possession of at least five (5) years of experience in a management position in a busy hotel, lodge, restaurant, camp  or related organization
• S/he should be proficient in hotel application systems and have
• A techno savvy person who is well versed with trend in the hospitality sector
• Energetic and vibrant person able  to meet financial targets and network at all levels
• A natural leader  able to inspire the team to great success and carry along everyone
• Stable and mature enough to handle a diverse team of multiple backgrounds and personalities.
• Ability to work for long hours with very minimum supervision and under pressure
• Willingness to develop team members and self in all areas relevant to their work
• Flexibility and dynamic enough to respond to a range of different work situations
• A sharp mind and ability to spot opportunities and creatively take advantage of them.

How to Apply

If you meet the said requirements and are passionate enough to build a career in the hospitality industry, please send your application in confidence by email attaching your detailed latest CV to:
 

The Recruiter

eMail: recruit.esquire@gmail.com     
 

NB: Clearly state your current and expected salary in your application. 

Closing date for applications is Friday, 14th November, 2014. 

Only shortlisted candidates will be contacted for interview.

Anchor group of companies is an equal opportunity employer.