Telecom Support Company Product Manager Job in Nairobi, Kenya

Job Title: Product Manager

Job Code: PM/G/141209
 

Number of Positions Open: 1

Reports To: Programme Manager
 

Location: Nairobi, Kenya

Closing Date: Open Until Filled

Summary: Our client is a mobile telecom support company looking for a Product Manager.
    
Job Purpose: The Product Manager will work closely with the Programme Manager and Regional project teams to lead the product development, commercial business case formulation and pricing strategies of mHealth products into the priority countries.

The product manager will be accountable and responsible for ensuring the quality and sustainability of the product/services, from guiding the definition and shaping of the requirements through to supporting mobile operators implement the services with strategic partners.

Primary Responsibilities:

• Ability to take the research requirements and the needs of the various in-country stakeholders (e.g. Health Ministries, Mobile Operators, Health providers, etc) to formulate a mobile health product strategy and roadmap from which products can be designed, developed and deployed.
• Assess and provide feedback on the objective analysis of a potential market opportunity to provide a basis for investment.
• Ability to define and enable appropriate product architecture for the product/services.
• Support delivery of product requirements and help with prioritizing features and corresponding justification.
• Engage in the product life cycle from strategic planning through to tactical activities.
• Ensure integration of the new product with the existing business.
• Advise on the product technical aspects of the related business processes.
• Advise on appropriate mobile technologies to aid the development of the services.
• Work with third parties to assess partnerships and licensing requirements.
• Maintain close relationship with the market (customers, evaluators, and potentials) for awareness of products needs and perspectives.
• Ensure defined operational metrics are met by the product requirements.
• Proactively communicate with senior management and key stakeholders on the technical performance of the product.
• Analyzing potential partner relationships for the product.
• Extracting product model better practices and support tools in the development of future products.
• Robust understanding of grant objectives, activities and associated budget.
• Support Regional Project team and maintain project plan for engagements in country.
• Understand and guide technical implementations in the context of mobile technologies.

Education:

• Bachelor’s Degree in Business Information Technology or related field.

Experience and Skills:

• Experience working in a similar role in a mobile operator company and health related programmes is ideal.
• Experience in mobile Value Added Service (VAS) product management.
• Proven success in delivering programmes in a fast changing and uncertain environment with clear evidence of personal involvement in complex technical, commercial and management issues.
• Demonstrated success defining and launching excellent products.
• Experience in designing and managing implementation of the commercial aspects of mobile products.
• Demonstrable track record of analyzing product capabilities and market requirements.
• Excellent written and verbal communication skills.
• Formal training/qualification or demonstrate able experience of new product and service development.
• Proven commercial acumen and business leadership qualities.
• Customer centric thinking, product design and execution.
• Proven ability to influence cross-functional and cross-organizational teams without formal authority
• Ability to lead others.
• Experience of shaping and delivering health based programmes.
• Able to operate effectively in a flat, geographically diverse, global organization, delivering projects involving public and private partners.
• Ability to demonstrate sound judgment in the escalation of issues and the formulation of solutions.

Additional Attributes:

• Very conscientious with high personal standards and excellent attention to detail.
• A high sense of responsibility and focus on delivering to commitments.
• Ability to manage multiple tasks with high quality and timely delivery.
• Enjoys both high level planning and hands on delivery.
• Comfortable working in a fast paced, rapidly changing environment.
• A strong relationship manager.
• A team player with experience of working in a consultative and facilitative environment.  Will need excellent English verbal, written, and presentation skills.
• Intellectually sharp, self-motivated and passionate about the use of mobile for development and mHealth.
• Willingness to travel on an international basis.

How to Apply:

Interested candidates holding the necessary requirements, good performance and / or references are encouraged to apply with detailed CV’s, inclusive of names and contacts of 3 referees, current telephone number and email address by scrolling down and clicking on: Product Manager

Kindly include your current and expected remuneration in your resume