Senior ICT Officer (Infrastructure) Job in Nairobi Kenya

Company Profile: Our client is one of the leading paint manufacture and distributor within East Africa
 

Job Title: Senior ICT Officer  - Infrastructure 
 

Place of Work: Nairobi with occasional trips to the field.
 

Reports to: Directly: ICT Manager

Indirectly: Chief ICT Officer
 

Line management Responsibilities: IT Assistants
 

Budget Accountabilities: None 
 

Job Purpose: To support and maintain in-house Private Cloud Solution running VMware NetAPP, LAN & MPLS Infrastructure, PBX, VOiP & VPN Solutions, training users on communication Ease of Use utilizing ICT equipment and softwares; troubleshooting networks, ensure maintenance of all communication and IT equipment and provide ICT based back up support for Crown Paints Kenya Ltd operations & Subsidiaries; 

The role is responsible for managing the whole life cycle of several IT solutions, developing and coaching team members and pushing further for innovation and quality in the IT Infrastructure area. 

This function is located in Nairobi, Head Office providing high quality support as well as delivering and operating IT-Services to our East African End Users. East African travel may be required as needed.

Key Accountabilities

• Support the management of ICT Infrastructure for Operations as defined in the organization’s IT Policy and Strategy.
• Guaranteeing maximum network and internet uptime per vendor SLA
• LAN, WAN, Telephony Optimization & security to achieve SLA
• Data Center Maintenance & LAN Preventive Maintenance
• Server Operating System Maintenance:  Installation, patching & security
• Provide technical support on relevant computer hardware used in the organization including supporting users remotely in the field locations in Kenya.
• Installation of computer hardware & networks according to organization policies and specifications. This also includes after installation support for these infrastructure equipment.
• Provide support input in the planning, specification, designing, development, implementation and maintenance of organization’s ICT infrastructure systems and carry out network services deployment matters, including security planning, backup processes, data integrity and recovery for DRP preparedness.
• Carry out training of organization’s staff on proper use of the Information and Communication Technology (ICT) facilities, including maintaining regular contact with users and assisting them in matters pertaining to their use of ICT as directed by the ICT Manager in line with the ICT Strategy.
• Conduct research on new and emerging technologies and advise the ICT Team on how best they can be used in the organization.
• Ensure the effective and efficient use of all ICT resources in order to keep costs low and ensure the security of staff communication via ICT.
• Foster operational excellence through streamlined IT processes, standardization and automation.

Person Specification

• Degree in ICT related field with at least THREE years’ experience in Computer  Networking and Server support
• Experience in installing and managing Microsoft Server Environments
• Experience in installing and managing Virtualization Technologies: VMware NetAPP
• Networking Certification a must
• Ability to plan and prioritize work and ability to work well under pressure.
• Optimal organization skills with Microsoft Project & Visio competence.
• Good interpersonal, communication and learning skills.
• Excellent work ethics and integrity.
• Respect of all members’ rights, including demonstrating gender awareness, and contributing to making the Crown Paints work environment a safe and enabling environment for all employees.

Desirable:

• CCNA
• Voice Networks – SIP
• ICDL
• WAN Network Management: MPLS Solutions
• VMware NetAPP Virtualization knowledge

How to Apply
 

To apply for this position send your CV to mycv@myjobseye.com quoting the position in the subject line. 

Kindly also mention your current/ last salary and benefits. 

Only shortlisted candidates will be contacted