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Operating in more than 165 markets with over 20,000 employees, Tetra Pak believes in responsible industry leadership, creating profitable growth in harmony with good corporate citizenship and a sustainable approach to business.
We work closely with our suppliers and customers on preferred processing and packaging solutions to provide convenient, innovative and environmentally sound products to millions of people worldwide.
Field Service Engineer
The duties of this job require a very high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self disciplined approach to achieving results are necessary. The job environment is structured and job expectations are clear.
The job requires specialized technical problem solving, ingenuity, integrity and quality within approved organizational systems and technology.
Scope of the job
The job holder, who will report to the Field Service Manager, will work directly with customers on maximizing system performance of all packaging and processing equipment installed base through our Technical Sales and Services (TSS) portfolio offerings.
He /she will also support the growth of the processing business in partnership with the sales team on existing installed base and project execution during project installation phase and implementation.
Main Responsibilities
· Install, commission,
and automate processing equipment
· Install, commission
and automate packaging equipment
· De-installation of
processing, packaging and Distribution Equipment system
· Troubles-shoot and
resolve machine and equipment malfunctions
· Carry out planned and
breakdown maintenance service on processing and filling machines both locally
and abroad
· Audit customer
equipment and recommend corrective measures such as replacement of worn out
parts
· Carry out machine
upgrades to match technological changes
· Trouble-shoot
problems at customers’ premises as regards product spoilage and packaging
material complaints
· Initiate sales of
equipment and equipment spare parts to customers
· Train customers’
technical personnel and machine operators on the use of Tetra Pak equipment and
general dairy technology-during installation, basic operation instructions
· Train Field Service
Quality Assurance personnel on quality assurance (on the job)
· De- install
processing, packaging and Distribution Equipment system
Experience
· 3-5 years experience
in mechanical and electrical and/or maintenance of processing equipment and
other related capital equipment maintenance
· Involving all levels
of complexity including trouble shooting of the above
· Knowledge of PLC
programming and electrical trouble shooting is necessary
· Work experience in a
liquid food, chemical, beverage or brewery processing systems installation and
service (will be an added advantage)
Qualification
· Bachelors Degree in
Mechanical or Electrical Engineering
· Computer knowledge
with practical use of MS Word, MS PowerPoint and Excel
Core Competencies, Skills &
Abilities
· Analytical and
problem solving skills
· Excellent
technical/technological skills
· Detail oriented
· Self-starter
· Customer oriented
· Results-oriented
& good team player
If
you think you match the above requirements, please send us your application
with an Up-to-date curriculum vitae, Citing your current remuneration package,
to:
The Human Resources Manager,
Tetra Pak Limited
P.O. Box 78340, 00507,
Nairobi
or email address: recruit.ke@tetrapak.com to reach us on or before 17th August 2011.
Any incidence of canvassing will lead to a candidate’s disqualification.
Only Short-listed Candidates will be contacted.
Tetra Pak is an Equal Opportunity Employer
The Human Resources Manager,
Tetra Pak Limited
P.O. Box 78340, 00507,
Nairobi
or email address: recruit.ke@tetrapak.com to reach us on or before 17th August 2011.
Any incidence of canvassing will lead to a candidate’s disqualification.
Only Short-listed Candidates will be contacted.
Tetra Pak is an Equal Opportunity Employer
