HR Advisor, Retail Banking & Mortgages Job at Kenya Commercial Bank

 

Kenya Commercial Bank, renowned for its diversity and growth in the Region is currently strengthening its support for group operations and business with the aim of maintaining Best Practice whilst also responding to the growing Business needs to support internal and external Customer Service delivery objectives and increase shareholder value.

To this end the following challenging position has arisen and candidates with the requisite competencies and qualifications described below are hereby encouraged to apply.

Job: Senior HR Advisor, Retail Banking & Mortgages

Job Ref: HR 07/2011

We wish to advise that the above vacancy exists in Human Resources Division and members of staff who satisfy the conditions and requirements as detailed herein are encouraged to apply.

The Job Position

Reporting to the HR Business Partner, Retail Banking & Mortgages, the Senior Advisor will provide HR support to Kenya Retail Banking & Mortgage Division to ensure requisite support, challenge and value addition to increase operational efficiency and grow market share.

Key job responsibilities

• Manage staff resourcing and recruitment needs as per approved staff establishment.
• Apply HRM expertise and knowledge to maximise the potential of human capital within a strategic context.
• Provide strong HR consultancy, advice and coaching to managers in Retail Banking & Mortgage Division.
• Focus on Talent and Succession, Resourcing, Retention and Learning and Development of Employees.
• Manage and maintain performance management for Retail & Mortgages in order to achieve high Performance.
• Monitor and control staff operational costs at optimal levels.
• Undertake internal customers and stakeholder engagements and resolve all HR related matters.
• Monitor closure of HR business partnership issues arising from HR Audits and Employee Surveys.
• Manage Career development and progression for the Retail and Mortgage Division staff.
• Resolve internal customer queries, conflicts and complaints (HR help desk issues/telephone calls, walk- in customers)

The Person

• University Degree from a recognized institution. Possession of a postgraduate degree in a related field will be an added advantage.
• Professional qualification in Human Resource Management will be an added advantage
• A minimum of 4 years’ experience in a HR Generalist role
• Knowledge of Talent and Skill pool management
• Knowledge and application of the Bank’s products, services and policies
• Experience of implementing a wide range of process improvement activities
• Must display superior verbal, written and presentation skills.
• Ability to build strong working relationships, internal and external to the organization.
• Demonstrated creativity and analytical ability.
• Interpersonal skills necessary to deal effectively with a diverse group

The above position is a demanding role which the bank will provide a competitive package for the successful candidate.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application with a detailed CV, stating your current position, remuneration level, e-mail address and telephone contacts quoting the job title/reference in the subject field to recruitment@kcb.co.ke.

To be considered your application must be received by 7th October 2011.

Only short listed candidates will be contacted.

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