Samasource Field Manager (Impact Operations) Job in Nairobi Kenya

Vacancy: Field Manager, Impact Operations

Location: Nairobi, Kenya 

The Company: Sama Group Enterprises level the playing field for people who do not share equally in the benefits of human progress. We harness the power of technology and social business to give people access to work, education, and health care so they can live with dignity. Sama Group currently operates three initiatives: Samasource, SamaUSA, and Samahope.

Overview: Sama Group is starting an impact operations team in Nairobi to develop and execute holistic worker programming and expand impact oversight of its Samasource partner centers.

The ideal candidate has previous experience in developing and executing programs for low-income populations and knowledge of East African implementing partners.  Potential travel within East Africa.

You will:

• Conduct needs assessments of the Samasource workforce to evaluate gaps and programming required
• Develop a holistic approach to worker services and education, which might include financial literacy, financial planning, health and wellness, and related services
• Create evaluation framework for selecting potential implementing partners or service providers  and identify key partners who can support worker service offering
• Work with Samaschool (a SamaUSA program)to document and create training/service modules
• Maintain regular communication with service partners and engage with the implementing partner community to stay informed of upcoming initiatives
• Perform ongoing interviews of worker population and identify exemplary workers that can inform program decisions and escalate issues
• Develop impact worker awards and recognition program, including selection process and rollout
• Maintain database of current and former workers, updating regularly with new contact and job information
• Present progress and findings to management and centers

You have:

• BA/BSc
• 2+ years of experience in working in or with youth organizations, civil society organizations, or related groups
• Knowledge of the partner landscape in Nairobi
• Demonstrated ability to efficiently problem-solve, research issues and conduct preliminary analysis to help inform decisions
• Ability to effectively communicate with people from diverse backgrounds and cultures
• High level of energy and proven ability to do what it takes to get things done
• High level of integrity
• Demonstrated ability to efficiently problem-solve, research issues and conduct preliminary analysis to help inform decisions
• At home in a fast-paced environment that requires excellent time-management and the ability to multi-task and prioritize effectively
• Comfort in working independently in an unstructured environment, with reliable execution and timelines and strong communication skills

Even better:

• 4+ years of experience in related field(s)
• High proficiency with Google Suite (mail, docs, drive, spreadsheets, presentations)
• Operations and/or project management experience
• Experience working with US-based companies
• Experience working across multiple time zones
• BPO, or startup experience
• Kenyan Nationals preferred

How to Apply

CLICK HERE to apply online