Printex Brand Ltd Customer Service Executive Job in Kisumu Kenya

Printex Brand Ltd is a local print production house providing a wide range of advertising production services which included graphics and large format print production. 

It has opened operations in Kisumu Regions, and is seeking dedicated, professional team players to fill in the following positions:
 

Position Title: Customer Service Executive
 

Location: Kisumu
 

Job Role:

• Welcomes visitors and informs appropriate personnel of their arrivals
• Attract potential Customers by answering product and service enquiries
• Maintain customer records up to date
• Proactively resolves product or service problems by clarifying the customer’s complaint/concern;
• Receive and process orders from clients
• Service the customer requests
• Support supervisors with daily operations
• Performs other clerical duties as needed e.g. filing; typing; correspondence

Key Competencies/Skills

• Self driven and entrepreneurial personality
• Excellent communication and presentation skills
• Be a positive influencer by demonstrating ethical behavior, instilling motivation, gaining respect and trust and championing equality and diversity
• Strong understanding of customer service

Qualifications:

• Diploma preferably in Sales/Marketing and Business
• Must have 3 years experience in areas of customer service, sales and marketing
• Good working knowledge of IT systems and software

How to Apply:

If you feel you are up to the challenge and possess the necessary qualification and experience, please send your resume indicating your experience and why you are the most suitable candidate for the role.  Indicate in the job title you are interested in, in the Email Subject.

Please send your CV and motivation cover letter to: info@printexbrand.co.ke

Deadline: 15th December, 2014

Only shortlisted candidates will be contacted.