8:08 PM
maboko
Resolution
Health East Africa Limited is a leading Medical Insurance Provider.
With over 60,000 members in our fold, we have learned to adapt in this constantly changing society, and develop products that are effective and relevant to our members.
Resolution Health has over 250 medical service providers all across East Africa, a strong network of hospitals, clinics and doctors.
Resolution Health has invested significantly in IT applications to support business objectives. The business endeavours to closely align these applications with growing requirements and marketplace demands.
The IT Business Applications Assistant will join a team undertaking projects to automate various business functions.
He/she will be primarily a business minded person with basic project management skills, internal and external customer service but be fluent in IT tools to automate function and solve problems especially pertaining to membership listings and service access.
Job Profile
With over 60,000 members in our fold, we have learned to adapt in this constantly changing society, and develop products that are effective and relevant to our members.
Resolution Health has over 250 medical service providers all across East Africa, a strong network of hospitals, clinics and doctors.
Resolution Health has invested significantly in IT applications to support business objectives. The business endeavours to closely align these applications with growing requirements and marketplace demands.
The IT Business Applications Assistant will join a team undertaking projects to automate various business functions.
He/she will be primarily a business minded person with basic project management skills, internal and external customer service but be fluent in IT tools to automate function and solve problems especially pertaining to membership listings and service access.
Job Profile
- Automating, administration and maintaining systems and concerned with collation and distribution of accurate, timely data for membership access at service providers.
- Building and maintaining reports and other outputs required by different business sections.
- Communication with service access stakeholders including hospitals, service providers, members and internal departments to resolve issues and enhance service access.
- Providing automated, long-term and cost effective IT solutions to operational issues experienced on the ground.
- Undertaking data analysis to provide business intelligence reports for decision making.
- Installation, maintenance and support of business applications and other support tasks as may be required from time to time.
- Taking part in team roles such as creating and maintaining basic project plans and coordinating timelines and deliverables expected of project resources.
Qualifications/Experience
/Personal Attributes
- Business degree in or diploma/certificates IT or related field.
- Knowledge of crystal report development, MS SQL scripting, Project Management Skills, Ms Visio and MS Project
- Advanced MS Excel user. Knowledge of other data tools to ease work an added advantage.
- Systems development knowledge will be an added advantage.
Other
Skills
- Business minded and able to see the big picture.
- Strong people skills and rapport building ability.
- The ability to listen clearly, patiently and internalize as well as match issues to your knowledge and multiple potential solutions are important.
If
you believe you are a team player and would be a valuable addition to our team,
please email us your CV and application by Sunday 18th September 2011 to
hrm@resolution.co.ke quoting the position in the email subject.
