Gap Marketing Account Manager Job in Kenya

Gap Marketing Limited, a leading below the line marketing agency is looking to fill the position of Account Manager
 

Reports to: Client Service Director

Principal Responsibilities:

• Achieving set business targets in both volume and profitability through growing billings from existing clients and recruiting new ones
• Ensuring compliance (for self and subordinates) with appropriate and established  systems that guarantee efficiency and effectiveness in the agency’s business operations
• Proactively establishing and growing strong relationships / partnerships with current and potential clients in a manner that promotes the agency’s positioning, policies and values
• Proactively researching new business leads  and generating enquiries and briefs for generating business 
• Working with agency colleagues in developing suitable proposals that adequately answers clients’ briefs and optimises the agency’s  competitiveness in pitches
• Actively participating in  ensuring proper preparation for, and presentation of proposals to clients 
• Following up for  proposal approvals and commitments  from clients via LPOs and/or contracts
• Briefing the operations  departments on resources and logistical  support requirements of every client project and ensuring the acquired resources are in line with agency’s standards
• Developing content and delivering training to project staff in line with client initiatives and internal requirements
• Briefing and debriefing project staff on an ongoing basis to ensure that they are all aligned at all times in the project lifecycle
• In liaison with Operations department, ensuring proper project management through effective planning, implementation, monitoring & control as well as evaluation
• Managing administrative tasks and day-to-day delivery of clients’  projects by ensuring that work is strategically correct, on time and on budget
• Closely monitoring and reviewing the progress of all clients’ projects to ensure that at all times the agency is  in control
• Preparing and sharing up-to-date work status reports with all relevant stakeholders both internally and externally on a regular basis and in line with agreed on mechanism
• Developing and presenting accurate, relevant  and insightful reports to clients for all projects
• Arranging and attending client meetings and following each meeting with a client contact report
• Liaising with accounts department to prepare and send correct invoices to clients for each projects and ensuring timely payments from clients
• Ensuring that timely client feedback is obtained for all projects through the established client satisfaction survey method 
• Offering excellent client service through effective communication, feedback, response to requests for service, results delivery, and proper engagement
• Assist in building a strong agency brand through actively participating in development and implementation of the agency’s marketing strategy
• Attend to any duty as otherwise directed by your supervisor or the Managing Director.

Person Specification:

Education Qualification and Training

• Bachelor’s Degree in social sciences
• Professional qualification in marketing, preferably CIM
• Masters will be an added advantage

Knowledge and Skills

• Good analytical skills
• Excellent interpersonal skills
• Team building
• Good organisation
• Good communication skills
• Good computer skills
• Project management skills

Experience

• At least 3 years’ experience in marketing or marketing agency in a reputable company.

Interested candidates are invited to send an application letter, CVs and copies of relevant certificates (including KCSE certificate) to hr@gap-marketing.com to be received on or before Monday, 25th August 2014.