Caritas Microfinance Bank Operations Officer Job in Kenya

Caritas MFB Microfinance Bank: We are a newly found Faith Based Microfinance Bank in Kenya whose vision is to empower all economically and socially. 

We are seeking to fill the following position with a competent, able and committed individual who will translate and actualize the vision of the shareholders.

Job Title: Operations Officer
 

Job Ref: CB/HRR/005
 

Reporting To: Operations Manager
 

Job Summary: The operations officer will be responsible for supporting the Operations Manager and ensuring branch operational activities are run smoothly and efficiently. 


They will provide leadership in the branch, promote business and maintain good customer relations.
 

Key Responsibilities

• Ensure the bank consistently delivers high quality service to all customers at all times
• Management of the front office services including account opening, cashiering and customer service. 
• The job holder must be fully conversant with cashiering services, both front and back office, including cash reconciliation, vault handling and dual custody requirements. 
• The holder must also be fully familiar with all KYC requirements and capable of making independent decisions at the customer entry level. 
• Ensure compliance; minimize exposure to and the impact of operational risks.
• Ensure proper loan assessment, appraisal, documentation and approval.
• The holder should be able to double up in support activities including deposit mobilization, product sales, field activities and customer acquisition.
• Implementation of established policies, procedures and systems in achieving compliance requirements, efficiency, resource utilization and cost control.
• Proposing the development of new services/products or the improvement in the existing ones in relation with market and results analysis.
• Ensure all reporting tools are available at branch level to correctly monitor all branch activities.
• Any other duties are assigned 

Experience: A minimum of 3 years’ experience 2 of which must be in a deposit taking environment will be required.

Qualifications:

• A relevant degree in business, accounting, finance or related fields.
• In addition persons with additional professional qualifications like ACIB, AKIB, CPA or Diploma in Microfinance or Co-operative Management will have an added advantage.

Essential Application Details

1. Please indicate the Job Ref, followed by Job Title in the Subject line of your email application (e.g CB/HRR/003 Operations Manager …)
2. Closing date for applications is 6th November 2014
3. Please indicate expected salary in application
4. Only Shortlisted Candidates will be contacted

How to Apply

Please send CV and Cover Letter as ONE document to: recruitment@caritasmicrofinancebank.co.ke