Caritas Microfinance Bank ICT Manager Job in Kenya

Caritas MFB Microfinance Bank: We are a newly found Faith Based Microfinance Bank in Kenya whose vision is to empower all economically and socially. 

We are seeking to fill the following position with a competent, able and committed individual who will translate and actualize the vision of the shareholders.

Job Title: ICT Manager
 

Job Ref: CB/HRR/004
 

Reporting To: CEO
 

Job Summary: The ICT Manager will provide leadership, planning and management of the ICT infrastructure. 


They will ensure that the ICT infrastructure for the current business model and any future growth are properly defined, implemented and maintained. 

They will Lead the ICT team to deliver all planned and agreed department and individual performance targets to ensure that the ICT department is efficient and value adding to the organization.

Key Responsibilities

• Provide exemplary internal and external customer service to both internal and external customers by providing uninterrupted, fast and satisfactory ICT experiences and innovative ICT products to all users.
• Clearly identify the organization’s long term ICT requirements that will support and deliver the organization’s strategic plans.
• Develop, maintain and review the organization’s ICT policy and procedures which support the organization’s needs and strategic objectives.
• Establish a continuous ICT strategic planning cycle which will ensure that the organization benefits from emerging ICT technology.
• Ensure the organization has appropriate and up to date ICT functionality, software and hardware in an effective, efficient, secure and cost conscious manner.
• Ensure adequate backup and recovery strategies and systems are in place and reviewed regularly.
• Manage, evaluate and ensure security concerns for the organization are addressed e.g. antivirus, firewall configuration, internal and external penetration testing and user access controls/user account management.
• Establish appropriate management controls to ensure that projects deliver the required functionality on time as per budget allocations.
• Ensure that service requirements are fully detailed into Service Level Agreements (SLA’s) by 3rd party vendors.
• Prepare and manage annual ICT budget, expenditure, cost reduction and ensure value for money is achieved.
• Establish a fully-fledged Disaster Recovery Plan in tune with the business continuity plan and ensure the plan is document is updated periodically and tested.
• Development of all team members through performance feedback, recommend training where appropriate, coach and mentor individuals for growth.
• Perform any other duty as may be assigned from time to time.
• Any other duties as assigned

Key Competencies Required

• A relevant degree in computing and professional qualifications in I.T.
• At least 4 - 5 years of working experience in senior IT management capacity.
• Sound knowledge and experience in managing IT service delivery.
• Sound understanding of working as partners with service providers.
• Strong negotiation skills.
• Capacity to lead and manage multi-discipline technical staff.
• Good interpersonal and communication skills.
• Strong understanding of Core banking applications and operating systems
• Strong understanding of Core operating systems –Unix, NetWare, and Windows NT,& 2000
• Good Knowledge and some experience in Banking Operations
• Added advantage to those experienced in a micro-finance environment

Essential Application Details

• Please indicate the Job Ref, followed by Job Title in the Subject line of your email application (e.g CB/HRR/003 Operations Manager …)
• Closing date for applications is 6th November 2014
• Please indicate expected salary in application
• Only Shortlisted Candidates will be contacted

How to Apply
 

Please send CV and Cover Letter as ONE document to: recruitment@caritasmicrofinancebank.co.ke