Microfinance Institution Operations Manager Job in Nairobi Kenya (KES 50K - 80K)

Job Title: Operations Manager – Microfinance 

Industry: Banking
 

Location: Nairobi
 

Salary: 50,000K – 80,000K

An exciting opportunity has arisen with our client, a unique microfinance institution offering micro credit solutions, to positively transform the lives of their customers and other stakeholders. They seek to hire a dynamic individual to fill the role of an operations manager.

Job Purpose: The incumbent will lead and supervise all lending functions and banking services of the institution. In addition, they will oversee company functions including operations, business development, systems and processes.

Key Responsibilities

• Develop and implement operational systems in place and monitor the institution’s operations manuals making appropriate recommendations regarding the need for change
• Responsible for delivering budgeted results for the institution.
• Co-ordinate the institution activities and handle all operational issues including computerization, change management and balancing of books.
• Prepare monthly and other periodic operational reports for the Managing Director.
• To ensure the institution operations are running smoothly.
• Liaise with the Financial Controller to ensure timely preparations of annual budget, quarterly budget review, forecasts and business plans.
• Develop business relationship with potential customers as well as existing customers with the view to strengthening the institution’s customer relationship base
• Analyze the business environment and make recommendations on the development of new products and enhance existing products to grow the institution’s customer base and outreach.
• Develop strategies to minimize customer complaints and suggest ways of managing the public image of the institution.
• Provide on-the-job training to all departmental staff, including new recruits and existing staff
• Any other duties and responsibilities which may be assigned from time to meet the objectives of the institution.

Skills and Requirements

• Degree in Banking, Business Administration, Operations Management.
• 3 - 5 years' management experience in banking/ lending or microfinance industry
• Knowledge of the Microfinance and/or Banking industry
• High level of numeracy to evaluate complex statistical financial information.
• Strong managerial, business development, analytical and research skills
• Strong leadership qualities with a proactive, results- oriented and
• Excellent oral, written communication and presentation skills
• Excellent computer skills and working knowledge of banking software is a plus.
• Flexible, adaptive and versatile
• Good interpersonal and strong team building skills
• Ability to manage, motivate and lead a team

If you are up to the challenge, posses the necessary qualification and experience, please send your CV only quoting the job title on the email subject (Operations Manager – Microfinance 50 – 80k)  to vacancies@corporatestaffing.co.ke before 11th December, 2014.

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted.