Five Star Hotel Sales Associate Job in Nairobi, Kenya (KES 130K)

Our client is an elegant and luxurious five star hotel located in Nairobi, Kenya.

Industry: Hospitality

Job Title: Sales Associate

Job Overview: Develop and set revenue sales and marketing strategies for the hotel to ensure plans are implemented, results are monitored and sales goals are achieved. Regularly sell hotel rooms, meeting rooms and food and beverage through direct client contacts. 

The Sales Associate will also be called upon to perform other duties as assigned this may also include serving as manager on duty.

Type of Hire: Local

Location: Nairobi, Kenya
 

Gross Salary: KES 130,000 per month plus benefits (medical, phone allowance and performance incentive)

Job Responsibilities: 

1. Financial

• Implement specific sales plans and forecasts making sure our goals are in line with the goals of our hotel, owning company and IHG. With a key focus on driving measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales.
• Focus on the right objectives using IHG Ways of Sales tool effectively to develop a clear and winning plan to achieve the goals and adjust the objectives when situations in the market change.
• Achieve budgeted revenues and personal/team sales goals and maximise profitability. May be asked to participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans.
• Assist in producing monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
• Effectively implement the Brilliant Basics revenue generating strategies that relate to sales

2. People

• Manage day-to-day sales activities using a Sales Activity time assessment tool available in IHG Ways of Sales to help you plan your time and effort and then submitting weekly reports to the Sales Manager.

3. Guest Experience

• Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience.
• Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services.
• Implement Sales Person Loyalty Assessment form to ascertain how well the sales team knows their customer.
• Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.

4. Responsible Business

• Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
• Develop awareness and reputation of the hotel and the brand in the local community.

Mandatory Requirement: At least 2 to 4 years of experience in a hospitality or hotel sales and marketing setting.

Preferred Skills and Qualifications:

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field;
• Fluent English; other languages preferred;
• Must be Self-motivated and hardworking
• Must be a social persona and a team player,
• Must have detailed problem solving approach to work,
• Must have a positive attitude towards work,
• Should have good communication skills (written & verbal), assertive and decisive.
• Must be flexible to change

How to Apply:

Genesis Consult observes strict recruitment protocol. 

Please submit your application if you satisfy “Mandatory Requirements”, otherwise your credentials will not be retained for future openings. 

Send your CV  (in PDF format) titled with your name, to jobs@genesisconsult.net no later than 21 March 2014. 

The subject line of the application should read, “Sales Associate.” 

Please do not call the recruitment firm or its respective client, doing so will forfeit your application.