Graduate Customer Care Representative Job in Kenya

We are currently recruiting Customer Care Representatives (Graduates)

Job Role

• Attracts potential customers by answering product and service questions;
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
• Maintains financial accounts by processing customer adjustments
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• A Fresh Graduate 2011-2013
• Any Degree
• Proficiency in computer packages especially excel, internet and word.
• Good communication both verbal and written
• Good organization skills
• Attention to detail

Salary: KShs 15,000 - 20,000

If you feel you fit the above role; please send your CV to jobs@alternatedoors.co.ke